Rushford L.
RL
network manager
Veterinary
Mid-Market (51-1000 emp.)
"one inbox for WhatsApp and Instagram, correct listings for all three clinics"
5/5
What do you like best about Pluspoint?

We run three veterinary clinics and clients write to us in Hebrew and English, often on WhatsApp late in the evening. The shared inbox is the reason we keep paying: WhatsApp, Instagram and Google messages in one queue, with a note on who answered what. Listing management fixed the opening hours and phone numbers on Google Maps for all three sites in an afternoon, and they have stayed correct. Review requests go out after each visit. At intake we ask new clients how they found us, and ChatGPT now shows up on that list next to Google, so the local SEO side is doing something. Review collected by and hosted on G2.com.

What do you dislike about Pluspoint?

The analytics module could use a better UI and more customisation. I would like to build my own views per clinic rather than use the fixed ones. Review collected by and hosted on G2.com.

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