We use Pluspoint mostly for social media management and the shared inbox. Before, LinkedIn, X and Facebook were three separate tabs and replies to comments and DMs got lost between me and our marketer. Now posts are scheduled from one calendar and every message lands in one inbox, so nothing sits unanswered for days. If someone asked me what to check first, I would say the inbox. Support answered our setup questions the same day. We have also had a couple of enquiries mention they found us through ChatGPT, which we did not expect from a tool like this. Review collected by and hosted on G2.com.

Nothing major so far. It does what we bought it for. Review collected by and hosted on G2.com.