We use it for social scheduling, the shared inbox, surveys and campaigns. Posts for LinkedIn, X and Facebook go out from one calendar and comments and DMs land in one inbox. The surveys are simple to set up. We send a short one to new customers and then run an email campaign to the happy ones asking for a review, which used to be done by hand. Support helped us build that flow in one call. Some signups now come from AI assistants, and having our reviews and listings in order probably helps with that. Review collected by and hosted on G2.com.

The mobile version is fine for checking the inbox, the rest I do on desktop. Review collected by and hosted on G2.com.