G2

Dayane A.

Quality Assistant

Mid-Market (51-1000 emp.)

6/9/2022

"evaluation use"

5/5

What do you like best about Playvox Quality Management?

Due to the visual configuration and ease of descriptions within the software, I really like the descriptions, images, colors, and descriptive letters inside, in addition to adding a personal photo. Review collected by and hosted on G2.com.

What do you dislike about Playvox Quality Management?

many pages to find what I want and always logging out easily, I need to always be attentive and save what I am doing so as not to lose my file. Review collected by and hosted on G2.com.

Recommendations to others considering Playvox Quality Management:

Easy handling, only login is necessary every day, sometimes in the middle of use, it is important to always save things to avoid losing them, as the update arrives unexpectedly. But always very good, I recommend it and wouldn't trade it for anything! I tested another platform, and I didn't achieve the same success as with Playvox, I don't intend to switch anytime soon, the other platform I used doesn't have the same purpose as this one. The other platform I used didn't have as much ease of usability as this one. Very modern. It is my main platform for work use, I use it every day. Review collected by and hosted on G2.com.

What problems is Playvox Quality Management solving and how is that benefiting you?

Always updating the screens for better handling, very illustrative information, and with each update, the information about what was updated appears, the images become more visible. Review collected by and hosted on G2.com.

Response from Nicole Krogman of Playvox Quality Management

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Hello Dayane! Thank you for taking your time to write a comment. I'm glad that Playvox is helping you provide excellent service to your customers. We love hearing from our customers, feel free to reach out with additional recommendations or comments at any time!