G2

Dayane A.

Quality Assistant

Mid-Market (51-1000 emp.)

Updated 8/18/2025

Originally submitted 6/9/2022

"usage evaluation"

5/5

What do you like best about Playvox Quality Management?

I really like the visual setup and the ease of descriptions within the software. I love the descriptions, images, colors, and descriptive letters inside, as well as adding a personal photo. Review collected by and hosted on G2.com.

What do you dislike about Playvox Quality Management?

Too many pages to find what I want and always logging out easily, I need to always be attentive and save what I'm doing so as not to lose my file. Review collected by and hosted on G2.com.

Recommendations to others considering Playvox Quality Management:

Easy to handle, you just need to log in every day, sometimes in the middle of use, it's important to always save things so you don't lose them, as updates come out of nowhere. But always very good, I recommend it and wouldn't trade it for anything! I tested another platform, and I didn't achieve the same success as with Playvox, I don't intend to switch anytime soon. The other platform I used didn't have the same usability as this one. Very modern. It's my main work platform, I use it every day. Review collected by and hosted on G2.com.

What problems is Playvox Quality Management solving and how is that benefiting you?

Always updating the screens for better handling, very informative displays, and with each update, information appears about what has been updated, and the images become more prominent. Review collected by and hosted on G2.com.

Response from Nicole Krogman of Playvox Quality Management

Hello Dayane! Thank you for taking your time to write a comment. I'm glad that Playvox is helping you provide excellent service to your customers. We love hearing from our customers, feel free to reach out with additional recommendations or comments at any time!

Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated