G2

Maree J.

Senior Project Manager - Training & Development

Enterprise (> 1000 emp.)

12/2/2019

"Embedding PlatCore LMS into our business"

4.5/5

What do you like best about Platcore Learning Management System for ServiceNow?

The LMS integration is seamless when your business runs on the Service Now platform. Users, reporting lines, approvals, groups, etc, the architecture is already created and verified. If you use Service Now well then installing and using the Learning Management System is simple and quick. I highly recommend PlatCore LMS to new businesses or growing businesses, setting this LMS up early makes a lot of sense and it can grow with your business. Review collected by and hosted on G2.com.

What do you dislike about Platcore Learning Management System for ServiceNow?

We have some permissions and role functions that require modifications so that our LMS Training Team isn't relying on the IT Service Now Administrators to do LMS Administration tasks. Review collected by and hosted on G2.com.

Recommendations to others considering Platcore Learning Management System for ServiceNow:

Implementing PlatCore LMS as early as possible would be my recommendation. The complicated part for our implementation is bringing across our already established learning, external learning courses and a massive historical training database of records to fit. It is a lot of work. If creating with PlatCore from scratch it would be simple, easy and seamless, it would grow organically and at pace with the business needs. Review collected by and hosted on G2.com.

What problems is Platcore Learning Management System for ServiceNow solving and how is that benefiting you?

Removal of multiple systems/platforms in our business which had required maintaining employee data in more than one system which ultimately results in errors. Having the LMS draw automatically from Service Now for our employee data as one source of truth is very effective. The ability to create our own online training in-house instantly is also a massive win for us. Review collected by and hosted on G2.com.