Plane Reviews & Product Details

I really appreciate the platform's clean interface, which makes it simple to add information. The customer support team is also very responsive, which adds to the overall positive experience. The portal keeps everything organized, so tracking payments and invoice is simple. Implementing it was very easy as well. Review collected by and hosted on G2.com.

I think my only problem with it is sometimes it takes longer to load maybe during peak time. Review collected by and hosted on G2.com.

The platform is easy to access and the customer service is outstanding. I appreciate being able to download a payment receipt that shows full details of the transfer, including key things like a UETR number, which is often hard to find in international transaction data. Setting up the account was very easy; I just followed simple instructions from an email. Review collected by and hosted on G2.com.

Nothing. It was easy and straightforward to use. Initially the transaction failed, but customer service were quick to respond and gave me assurances that my money was safe and provided guidance on why the transaction failed and what I should do to fix the problem (which was an error on my part). Sharon from the Plane team kept in touch, sent regular updates and gave me confidence that the transaction would be processed in full. Review collected by and hosted on G2.com.

I find Plane's customer support very helpful, and the user interface of the website is pretty easy to manage and deal with. The initial setup was also very easy and took me less than five minutes to enter all my details and have my bank account set up. Review collected by and hosted on G2.com.

I had two small issues. One of them was regarding my bank account details; I didn't realize that I had entered them wrong because there was no confirmation. Also, I didn't receive any emails about the rejection of my payment on the first attempt, which is kind of annoying. So, I had to directly go to customer support to get help. Also, because I live in the UK, customer support doesn't work at all times for me, so I sort of have to wait for American hours to receive customer support. Review collected by and hosted on G2.com.

What I value most about Plane is how seamless, transparent, and user-friendly the entire experience is — especially for remote employees. The platform brings clarity and organization to what can often be a complicated part of international employment: payments, contracts, and compliance. Everything from viewing pay slips, understanding payment schedules, and managing documents is clearly laid out and easy to access.

I also appreciate how Plane emphasizes reliability and communication. Notifications about upcoming payments, clear breakdowns of each transaction, and the ability to track processing stages in real time give a strong sense of confidence and control. It helps reduce uncertainty and builds trust between the employee and the company.

Lastly, the design and interface feel modern and well-thought-out. It’s not just functional — it feels like it was built with the end user in mind. In short, what I like best about Plane is that it combines transparency, simplicity, and professionalism in a way that makes the entire payroll and employment process smooth and stress-free. Review collected by and hosted on G2.com.

Overall, I think Plane is a great platform, but one area that could be improved is the payment processing timelines. Sometimes, there’s a noticeable gap between the date payments are initiated and when the funds actually arrive in the bank account. While I understand that this can depend on banking networks and international transfers, it can still cause some uncertainty when trying to plan personal finances.

Another aspect that could be enhanced is real-time payment tracking or clearer status updates during the “processing” phase. Having more visibility into where the payment stands — for example, when it’s been sent, cleared, or pending bank confirmation — would make the experience even more reassuring.

Aside from that, I think the platform itself is intuitive and well-designed; these points are more about improving efficiency and transparency in the last step of the payment process rather than major issues. Review collected by and hosted on G2.com.

I love how Plane allows me to receive my salary flawlessly to my savings account. Their customer service is the absolute best, and the whole process is super easy. The initial setup was effortless too; I'd rate it a 10 on a scale of 1 to 10, with 10 being the easiest. Also, I'm highly likely to recommend Plane to a friend or colleague, giving it a 10 out of 10. Review collected by and hosted on G2.com.

I do not have and dislike about this software Review collected by and hosted on G2.com.

I like that Plane is fast in its operation, which is crucial when I make withdrawals from my trading account at Apex directly to my bank. I also appreciate that it serves as an efficient bridge between Apex and my bank account, especially being outside the United States. The ease with which I was able to set up Plane initially was remarkable, making it accessible and functional from the first use. I consider these features make Plane a reliable and effective tool, which is why I am willing to recommend it to others with a rating of 10. Review collected by and hosted on G2.com.

I think the settings area is a problem since there are hardly any options to configure or cancel the account. Also, it would be good for Plane to have its own app, because if they have one, I haven't been able to find it. Review collected by and hosted on G2.com.

I really like the flow that Plane offers, allowing me to enter all my data and completely forget about sending invoices or receiving transfers. I simply receive payments in my account without complications. I found this system particularly valuable as it eliminates the stress related to managing payments and collections as a contractor. The efficiency and ease of Plane in this aspect really made my professional life easier, ensuring that payments arrive on time and without the need for additional interventions on my part. Review collected by and hosted on G2.com.

I think the user interface (UI) when filling in the data at the beginning of the flow can be a bit overwhelming and not very attractive, in addition to not being very user-friendly. I believe this part of the UI could be improved. Also, at first, it can be confusing to know where to find the necessary inputs, and it would be helpful to have more information about what each field represents. Review collected by and hosted on G2.com.

I really appreciate the ease and straightforward nature of the setup process with Plane. It was simply a matter of filling out my information and clicking 'next,' which made the onboarding experience seamless. I find Plane incredibly beneficial for tracking my payment schedule. It decisively enhances my ability to be prepared by informing me when to expect payments, thereby ensuring I know the exact date money will appear in my account. Moreover, I especially like receiving email notifications about when payments are scheduled to arrive and when they have been processed, which adds a layer of reassurance and efficiency to the entire process. Ultimately, the robust payment tracking system that Plane offers stands out to me as a valuable feature that addresses my needs effectively. Review collected by and hosted on G2.com.

I noticed a potential improvement area for Plane. It currently lacks a feature that allows tracking of activities by hour, which could be beneficial for employers to see what has been accomplished each day. Implementing such a tracking system might enhance its functionality significantly and provide more visibility into daily activities. Review collected by and hosted on G2.com.

I find Plane to be quick, especially for 3rd party money transfers. The customer service is also very quick and helpful, making it easy to get the support I need. Whenever I have questions, they respond very quickly, and the way they handle information processing is amazing, making me feel very comfortable. Review collected by and hosted on G2.com.

I don't like that once deposited by a 3rd party, it takes 4-5 days to deposit in my bank account; this should be reduced. Another thing is the rate of conversion is low, for example, when I convert USD to CAD, your rate is generally lower than the market. Review collected by and hosted on G2.com.

I love how Plane ensures my payments arrive on time without any cuts or commissions, which means the exact amount I earn lands directly in my bank account. This efficiency in financial transactions truly enhances my user experience. The setup process was very smooth, making the transition seamless and stress-free. I am grateful for this experience as it saves me from potential delays or issues that could occur with less reliable systems. The fact that my employer uses Plane signifies its reliability and effectiveness, which is something I have personally experienced. I find the financial capabilities most useful, making the management of my payments straightforward and efficient. The overall experience with Plane has been so positive that I wouldn't change anything about it; it's great just the way it is. I greatly appreciate the service and have recommended it to others, rating it a 10 out of 10 for its consistent performance and reliability. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.