# Planday Reviews
**Vendor:** Planday  
**Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 88
## About Planday
Planday is a workforce management platform that enables shift-based businesses of almost any size and vertical to manage their workforce all in one web-based system. Manage employee schedules, working hours, shift-swaps, vacation requests and payroll all in one place. Planday also has a fully integrated employee communication function, so managers can text or email employees quickly.



## Planday Pros & Cons
**What users like:**

- Users find Planday&#39;s **ease of use** beneficial for scheduling and managing shifts effectively among colleagues. (1 reviews)
- Users find Planday&#39;s interface **intuitive** , making it easy to view and manage employee shifts in one place. (1 reviews)
- Users appreciate the **ease of navigation** in Planday, facilitating simple shift checking and scheduling for all employees. (1 reviews)
- Users find **scheduling shifts easy** with Planday, appreciating the convenience of viewing all shifts in one place. (1 reviews)
- Users find the **scheduling ease** of Planday beneficial for managing shifts and making adjustments effortlessly. (1 reviews)
- Shift Management (1 reviews)
- Users find the **task management** features helpful for scheduling and managing shifts efficiently for their teams. (1 reviews)
- Users appreciate the **user-friendly interface** of Planday, simplifying team management and shift scheduling. (1 reviews)

**What users dislike:**

- Users find the **payroll system tricky** to implement when integrating with Xero, leading to some confusion. (1 reviews)
- Users find **payroll processing issues** with Planday, especially when integrating with Xero, to be quite challenging. (1 reviews)

## Planday Reviews
  ### 1. Planday usage review as a user

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aimen M. | Train Host, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2025

**What do you like best about Planday?**

It helps to see all the shifts together in one place for all employees. its easy to schedule check and change shifts between colleagues as well. I use weekly to change and check the shifts.

**What do you dislike about Planday?**

the payroll system is a bit tricky to implement while using xero.

**What problems is Planday solving and how is that benefiting you?**

it helps to keep track of the hours I worked as well as my colleagues. An easy way to swap or request shifts with the manager as well and handling the payroll system along with xero.

  ### 2. Had so much promise but is failing on so many counts

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about Planday?**

User friendly interface, with lots of options to manage the team

**What do you dislike about Planday?**

Incapable of organising holiday, the functionality between itself and Xero isn't good enouhg, especially when it is the same business. Way too much time spent trying to fix holiday, trying to work with their team to ensure it is fit for purpose, it simply isn't

**What problems is Planday solving and how is that benefiting you?**

It was meant to solve holiday tracking and scheduling. It has mostly solved scheduling, albeit if holiday is added through the holiday account function, you then have to add a shift as holiday over the holiday on the shcedule for it to track properly for both payroll costs and submission into Xero. Double work for absolutely no reason.

It was meant to solve holiday and it is quite literally doing the opposite.

  ### 3. Complete schedule tracker

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2023

**What do you like best about Planday?**

Tracking our employees hours and shifts. The time clock feature is a must have

**What do you dislike about Planday?**

The site can be slow to load sometime, mostly when looking at the whole week and it has to load a lot of shifts

**What problems is Planday solving and how is that benefiting you?**

It is helping us keep track of all the hours our employees are on shift

  ### 4. TIME POOR,? THIS PLATFORM REALLY UNLEASHES THE TIME YOU NEED

**Rating:** 4.5/5.0 stars

**Reviewed by:** Duncan b. | GENERAL MANAGER, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about Planday?**

EASE OF USE

MANAGEMENT OVERSIGHT AND AT YOUR FINGERTIP REAL-TIME ADAPTION

THE ABILITY TO FILL SHIFTS EASILY WITHOUT 20 PHONE CALLS STAFF HAVE FULLOVERSIGHT

SO MUCH EASIER TO USE THAN OTHE PLATFORMS I HAVE ACCESSED

**What do you dislike about Planday?**

NOTHING REALLY, I GAVE IT 9 OUT OF 10 SO VERY HAPPY TO ENDORSE IT AS A GREAT PLATFORM

I BELIEVE IT SATISFIES MY NEEDS AND AS SUCH FEEL ANY FUTURE ADAPTIONS WILL IMPROVE IT BUT CURRENTLY, IT IS HIGHLY END USER BASED WITH GREAT MANAGEMENT INSIGHT AND OVERSIGHT

**Recommendations to others considering Planday:**

IF YOU ARE TIME POOR THIS IS THE CHOICE FOR YOU

**What problems is Planday solving and how is that benefiting you?**

EASE OF SHIFT FUNCTIONALITY AND END USER CONNECTIVITY AND UP TO THE MINUTE INFO STREAM

YES, I BELIEVE IT FREES ME UP TO USE MY TIME MORE PROACTIVELY AND THAT IN A TIME-POOR WORLD IS LIKE GOLD TO ME.

  ### 5. Ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Norma W. | Payroll Administrator , Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2022

**What do you like best about Planday?**

Planday is a very easy system to learn, for staff and payroll capture. also very easy to change over to from a previous system with the support of the Planday team.

**What do you dislike about Planday?**

Some things like the summertime clock changing being a manual task for user is not ideal, also not being able to view all holiday accounts set up for staff without having to alter date ranges.

**Recommendations to others considering Planday:**

Planday is a very easy system to change to, and to use for both Administrators setting up schedules and Staff using for Time & Attendance.  Also when used correctly it captures costs against budgets.  The reports are mostly in pdf or excel making them ideal for filtering on whatever information you wish.  The support team are very reactive and helpful with issues, and there is  also online training videos to access and a chat with support.

**What problems is Planday solving and how is that benefiting you?**

Instead of running a payroll by site (7 in total) I can run my payroll reports for all sites together for the 2 accounts. Excel reports mean easy adjusting for use

  ### 6. Very good for announcing time off and scheduling a team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andreea C. | B2B strategist, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Planday?**

I like the fact you can easily communicate time off, sick days, leave days, reduce the management time around the shifts changing, and really useful when you have a 24/7 team working globally.

**What do you dislike about Planday?**

Unfortunately, I was a little disappointed with regards to the interface, seems a little difficult at the beginning to get everything up and running. Not really straightforward and fast.

**What problems is Planday solving and how is that benefiting you?**

Organizing the shifts and rotation patterns, interactive communication with employees, the team can be divided into groups by job skills so that shifts can be offered to the people within a certain time zone ( when you work globally it is amazing)

  ### 7. Great platform for rota planning

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel R. | Senior Head Chef, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2021

**What do you like best about Planday?**

Templates for repeating rota paterns. Copy and paste on shifts for speedy rota creation.

**What do you dislike about Planday?**

Message bar. Sometimes puch clock is playing but not sure why.

**Recommendations to others considering Planday:**

Modern and very user friendly.

**What problems is Planday solving and how is that benefiting you?**

Payroll, quick rota management, holiday planner, etc.

  ### 8. Couldn't do job with out it

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about Planday?**

User-friendly and easy to maneuver around

**What do you dislike about Planday?**

Sometimes it can be a bit slow at updating and not as quick as I would like it

**Recommendations to others considering Planday:**

Go for it. It will make rostering easier having this system in place couldn't do my job without it.

**What problems is Planday solving and how is that benefiting you?**

The benefits are staff having access to their shifts and any open shifts instantly.  Being able to message staff and getting a quick response is great.

  ### 9. Fast, easy to use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ajnor P. | t, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 01, 2021

**What do you like best about Planday?**

All infrmation about  emplyees in one place.

**What do you dislike about Planday?**

We should be able to save groups for mass messages that we send to people. For example I need to send daily or weekly schedules every day, and I need to choose and pick those people I need. It would save some time if I have "my group" with preselected people and send it to that group.
Another thing is approving times for some people. It is not easy to approve days when people are assigned to different departments, and they are under different team leaders. There are little tweaks that need to be done, but all in all program is very good.

**What problems is Planday solving and how is that benefiting you?**

Control of people's working times. Comunication thru messages. Sending schedules to them. Checking my own work times. Having information about all emploees in one place is one big benefit.

  ### 10. Easy to deal with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2021

**What do you like best about Planday?**

very professional and easy to deal with, moved easily from another system.  very user friendly

**What do you dislike about Planday?**

minor aspects not as easy but we are able to work around them.

**What problems is Planday solving and how is that benefiting you?**

helps us automate the payroll process which used to be very manual


## Planday Discussions
  - [How will my employees know if I make any changes to the schedule?](https://www.g2.com/discussions/scheduling-changes) - 1 upvote
  - [What happens if an employee forgets to clock out?](https://www.g2.com/discussions/clocking-in-and-out-89a9702c-75a0-49f6-b4e6-8c0a8e46c89b) - 1 upvote
  - [Is it possible to get statistics on employee absence?](https://www.g2.com/discussions/reports-dddc9f41-4682-400a-a486-4136f3596b53) - 1 upvote
  - [How can we make sure that an employee can’t clock in and out from home?](https://www.g2.com/discussions/clocking-in-and-out) - 1 upvote
  - [Can you make sure that employees will only be able to swap shifts among colleagues with the same qualifications?](https://www.g2.com/discussions/shift-swaps) - 1 upvote

- [View Planday pricing details and edition comparison](https://www.g2.com/products/planday/reviews/planday-review-5092059?section=pricing&secure%5Bexpires_at%5D=2026-06-14+03%3A05%3A55+-0500&secure%5Bsession_id%5D=08c72790-71bf-437a-b135-18f766dea264&secure%5Btoken%5D=0c6d777489819e19e2a36ad68be4be3a3d4d250cb95ebbc36ba56fb8f467f98c&format=llm_user)

## Planday Features
**Platform Basics**
- Reporting
- Dashboard
- Performance

**Platform Content**
- Automation
- File Sharing
- Content Library

**Time Tracking**
- Ease of Completing Timesheets

**Platform Additional Functionality**
- Integrations
- Mobility
- Forecasting
- Task Management
- Portal

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**Mobile Time Tracking**
- Time Tracking

**Administration**
- Business Tool Integration
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

**Workforce Management Platform Features**
- Labor Forecasting
- Shift Scheduling
- Time & Attendance Tracking
- Absence & Leave Management
- Skills Management
- Workforce Analytics
- Self-Service Capabilities
- Mobile Shift Scheduling
- Team Communication

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