G2

Tanish P.

Manager

Enterprise (> 1000 emp.)

9/18/2026

"Great tool for CRM"

4/5

What do you like best about Pipedrive?

What I like best about Pipedrive is its intuitive UI/UX and fast, reliable performance. The visual drag-and-drop pipeline makes deal tracking effortless, while its seamless integrations especially two-way email and calendar sync keep all communication automatically organized in one place. Additionally, the built-in AI features, like the AI Sales Assistant, provide helpful deal insights and workflow recommendations. Together, these tools eliminate administrative clutter and deliver an outstanding ROI by freeing up our time to focus on closing sales. Onboarding is also very easy. Review collected by and hosted on G2.com.

What do you dislike about Pipedrive?

While Pipedrive is great overall, I find the pricing scale becomes steep when unlocking advanced features like custom reporting or phone support on higher tiers. Additionally, I feel the mobile app lacks some of the deep customization and detailed analytics available on desktop, slightly limiting my on-the-go workflows. Review collected by and hosted on G2.com.

What problems is Pipedrive solving and how is that benefiting you?

Before Pipedrive, we struggled with fragmented deal tracking across spreadsheets and scattered email threads, which often led to missed follow-ups and lost sales opportunities.

Pipedrive solved this by centralizing our entire sales workflow into an intuitive, visual pipeline. With automated email syncing and built-in activity reminders, we no longer waste time manually updating records or digging through our inboxes. As a result, we save roughly 3 to 5 hours per week on administrative tasks, keep prospective deals moving steadily through the funnel, and close sales significantly faster. Review collected by and hosted on G2.com.