The pipelines give a great visual representation of where your leads & deals are at. It helps to bring a great deal of focus to the potential clients and the automations - whilst i'm new to them - look great in the first instance.
The AI help is really useful to get your head around setting up. You can often feel on your own and, while the guys at Pipedrive are incredibly helpful, you sometimes don't want to keep hassling people when you know something is trivial.
Pricing is competetive for a company starting our with its first CRM.
We're developing a new website but already I'm excited for the integrations using Typeforms. Review collected by and hosted on G2.com.
The email accounts. We have a generic account for leads which i manage, but I need to communicate with custoemrs via my own email frequently.
It wuld be useful have the option to add a second email account in this scenario, without upgrading the plan, so automations run from there, but my correspondence is from my account. Review collected by and hosted on G2.com.
Hi Gavin,
Thank you for your detailed feedback!
We're glad to hear that Pipedrive's visual pipelines, automations, AI assistance, and integrations are helping you get started with your first CRM.
It's great to know the platform is already improving visibility and helping your team focus on the deals that need attention.
We also appreciate your feedback about managing multiple email accounts and the flexibility you'd like around this.
We'll share your suggestion with the relevant team as we continue improving Pipedrive.
Thank you for choosing Pipedrive, and we wish you the best with your implementation!
Best regards,
Pipedrive Team