G2

Natalie P.

Director of E-Commerce

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

8/5/2026

"Straightforward Communication and a Scalable, Stable Custom Dashboard"

5/5

What do you like best about Pinakinvox Private Limited?

Honestly, the biggest win for me has been the communication. I have worked with a lot of external dev agencies, especially offshore, and the biggest headache is always the time zone gap and the vagueness. With Pinakinvox, it’s been very straightforward from day one. They understood the pressure we are under to keep our site lean and our backend efficient to support our Amazon and Walmart channels. They don't just blindly code; they actually ask the right questions about how our systems talk to each other. We needed a custom dashboard that could pull data from our ERP and sync with our Shopify store, and they built a scalable solution for us. It feels stable and I don't have to babysit them, which is rare. Review collected by and hosted on G2.com.

What do you dislike about Pinakinvox Private Limited?

There isn’t much to dislike, but if I haveto nitpick, I would say the speed of initial onboarding could have been slightly faster. It took a little longer than I anticipated to get the NDA and vendor paperwork done, but to be fair, that’s often a corporate hurdle on our side as much as theirs. Review collected by and hosted on G2.com.

What problems is Pinakinvox Private Limited solving and how is that benefiting you?

They are solving a really significant pain point regarding backend stability and maintenance. Before we brought them in, we had a lot of "duct tape" solutions that were held together with third-party plugins that were breaking every time we ran a promotion on Amazon or Walmart. Pinakinvox came in and built a custom middleware that actually talks to our Amazon MWS and Walmart APIs without breaking. We needed an integrator who could actually handle the technical debt we had accumulated, and they did that. It saves me about 10 hours a week of reconciling inventory manually. It has directly benefited us by reducing our operational overhead so we can focus more on marketing and scaling the ad spend rather than fixing broken tech. It’s not flashy, but it’s working. Review collected by and hosted on G2.com.