I find Pilot to be highly customizable and flexible, which was a huge plus for us compared to other options. Their automated bookkeeping has been a game-changer by consolidating our revenue streams and organizing our diverse product lines, which was previously done manually. I appreciate that everything is on time, with our books ready in the first two weeks of each month. It's great that they put in the effort to understand the complexity of our books, and their AI system makes things quick and easy by pulling in the books automatically. They also integrate well with tools like QuickBooks Online, Stripe, PayPal, and even our custom dashboards, making it seamless for us to work with them. I value that they're open to using our tools. Overall, their technology is a differentiator, and the automated bookkeeping encourages me to continue with them. Review collected by and hosted on G2.com.

The dashboard could be a bit more intuitive, and it would be great if they could evolve the process and metrics from where we have, take ownership after the handover, and integrate fully to own the books 100%. Review collected by and hosted on G2.com.