Phrase is easy to configure and master, the interface is clean and user friendly. The off-the-shelf connectors and Submitter Portals are very easy to set up, providing integrations with multiple tools ad repositories. It's cloud based, so can be accessed from anywhere. The web-editor has all the basic features you'd require from a CAT tool and is very intuitive as well, so the learning curve for new users is really very short. There are new AI translation and orchestration opportunity that make the experience even more customizable and streamlined. Particularly with the introduction of Atlas the experience has changed drastically, as it's now easy to get anything you need from Phrase just using the bot with natural language. Also the new styleguides and content groups improve the AI experience significantly and also facilitate running of the automated QA. Review collected by and hosted on G2.com.

Per word usage might be a bit limiting and hard to foresee upfront, together with the AI units usage. The adherence to the termbase by AI translation agent should be improved, as it's clearly an issue, although they are working on it. Generally, AITA can be struggling with contextual translations and provide too literal output. Review collected by and hosted on G2.com.