---
title: Phenom Applied AI Reviews
meta_title: 'Phenom Applied AI Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 430 reviews by the users' company size, role or industry
  to find out how Phenom Applied AI works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 430
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Recruiting
  url: https://www.g2.com/categories/recruiting
---

# Phenom Applied AI Reviews
**Vendor:** Phenom  
**Category:** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 430
## About Phenom Applied AI
With Applied AI, you automate talent workflows and eliminate manual busywork to dominate the talent market. But here&#39;s what makes Phenom different - we&#39;ve built an AI infrastructure specifically for HR that adapts to your industry and company&#39;s unique needs. Our Engines harmonize your data. Our Ontologies understand that hiring nurses, developing engineers, and retaining retail associates require fundamentally different approaches. Our X AI creates moments that feel like magic for every candidate and employee. And our Agents work alongside your team with unprecedented speed and precision. This isn&#39;t generic enterprise AI - it&#39;s AI that knows your DNA, whether you&#39;re scaling high-volume hiring, upskilling specialized roles, or driving internal mobility. With Phenom, you hire faster, develop better, and retain employees longer, helping the right people find the right work. Today&#39;s leaders are using Phenom to achieve results that speak volumes, even in the quietest talent markets.



## Phenom Applied AI Pros & Cons
**What users like:**

- Users find Phenom Applied AI **easy to use and intuitive** , enhancing efficiency in recruiting and candidate engagement. (50 reviews)
- Users value the **user-friendly interface** and customizable features of Phenom Applied AI, enhancing the recruitment experience. (30 reviews)
- Users appreciate the **streamlined candidate engagement** and automation, making recruiting more efficient and personalized. (25 reviews)
- Users find the **text communication feature** extremely helpful for engaging with candidates effectively and efficiently. (21 reviews)
- Users appreciate the **streamlined candidate engagement** of Phenom Applied AI, enhancing efficiency and personalization in the recruiting process. (20 reviews)
- Communication (19 reviews)
- Innovation (14 reviews)
- Users appreciate the **user-friendly interface** of Phenom, which simplifies navigation and enhances the candidate management process. (13 reviews)
- Engagement Motivation (12 reviews)
- Applicant Management (11 reviews)

**What users dislike:**

- Users find the **platform setup complex** , facing a steep learning curve and requiring significant time and resources. (16 reviews)
- Users face a **steep learning curve** with Phenom Applied AI, complicating initial adoption and usability for newcomers. (12 reviews)
- Users face **delays in bug resolution** , impacting the candidate experience and causing technical difficulties. (11 reviews)
- Users face **clarity issues** with complex quizzes and navigation, leading to confusion and frustration in learning. (11 reviews)
- Users highlight **data inaccuracy** , citing confusion in quizzes and unreliable information from the Phenom Bot. (9 reviews)
- Lack of Guidance (9 reviews)
- Learning Difficulty (9 reviews)
- Users experience **technical issues** with Phenom, including glitches and occasional inaccuracies in data and reporting. (9 reviews)
- Users express frustration with the **inefficiency of AI** in navigating courses and providing accurate quiz feedback. (8 reviews)
- Difficult Learning (8 reviews)

## Phenom Applied AI Reviews
  ### 1. Talent Strategy lead

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nikita S. | Manager, Talent Acquisition - Scouting & Research, Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

Campaigns. Projects, using  lists for pipelining

**What do you dislike about Phenom Applied AI?**

Analytics. The data needs to be clean and updated

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Keeping long term engagement with candidates. Proactive recruiting

  ### 2. Phenom CRM

**Rating:** 3.5/5.0 stars

**Reviewed by:** Krysta K. | Recruiting Operations Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

AI capabilities, campaigns, events and chatbot.

**What do you dislike about Phenom Applied AI?**

Talent Analytics has some limitations. Interested to hear about future enhancements.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Candidate management and hiring status integration.

  ### 3. Recruitment Marketing Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

All of the information that our team has available at the tip of our fingers.

**What do you dislike about Phenom Applied AI?**

There's nothing I dislike, just certain aspects of what's offered has a bit of a learning curve to get past.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

We used to have no data on hand to learn who our talent was, but now we can handle that relationship more efficiently than ever.

  ### 4. App works but connection not great in hotel

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arlene T. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

The app was great for us to navigate to and from

**What do you dislike about Phenom Applied AI?**

Connection to app / internet off... no other comments

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Recruitment marketing

  ### 5. User friendly system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liam V. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

Ease of access 
Easy to run reports and find candidates

**What do you dislike about Phenom Applied AI?**

Sometimes feels overwhelming with number of features

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Keeping candidates engaged and warm

  ### 6. Excellent CRM!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

There are so many functions that make talent tracking and recruiting so much easier. It enables me to work much more efficiently.

**What do you dislike about Phenom Applied AI?**

There isn't much to dislike about the platform. It provides all the functionality that I need to be efficient in my role

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Talent tracking is very important in my role and Phenom provides the solution I need.

  ### 7. Best Recruiting Budget Dollar Spend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

Phenom is an amazing all in one tool that helps not only our candidate engagement but also our recruiters find, source and nurture candidates.

**What do you dislike about Phenom Applied AI?**

The interface can be a bit slow at times and the application back buttons are found in different places which make it difficult to quickly move from page to page.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Candidate experience and recruiter efficiency.

  ### 8. Great conference

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alysse L. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

Analytics are excellent thank you for having us

**What do you dislike about Phenom Applied AI?**

Reporting functionality is doing great for us

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Helping us stay more organized ans

  ### 9. Freedom mortgage recruiter review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ed M. | Corporate Recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

How we can communicate with talent leads

**What do you dislike about Phenom Applied AI?**

Not good and efficient for all positions.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Keeping up with candidates at events

  ### 10. Best experience platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bogdan C. | Senior Solutions Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

The experience that can be delivered to various personas

**What do you dislike about Phenom Applied AI?**

Implementation practice and documentation

**What problems is Phenom Applied AI solving and how is that benefiting you?**

The speed and ROI

  ### 11. Overall the platform is really great to use.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

I like that I can  review all candidate actions, see any communication sent to candidates from all recruiters, and easily locate candidates in on the platform

**What do you dislike about Phenom Applied AI?**

not always the most user friendly, has improved over time to best fit my organizations needs

**What problems is Phenom Applied AI solving and how is that benefiting you?**

overall improvement with candidate communications, interview scheduling, and applicant tracking

  ### 12. Enhance your candidate experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

Phenom is a great tool to enhance the candidate experience! Streamlining processes and integrating with your ATS

**What do you dislike about Phenom Applied AI?**

Right now Phenom is missing branching questions for forms. But it is in the pipeline for later this year.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Branching questions. It will shorten our registration and evaluation forms, making the candidate experience more enjoyable.

  ### 13. Great CRM and candidate experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Phenom Applied AI?**

Awesome CRM and talent capabilities. Able to scale globally and engage active talent!

**What do you dislike about Phenom Applied AI?**

CMS needs improvements. So many tickets I need to submit in order to make enhancements.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Able to tell a better candidate story and recruiter experience. Elevate the candidate journey and engage new talent unfamiliar with our brand

  ### 14. Phenom Expereince

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2024

**What do you like best about Phenom Applied AI?**

A feature within Phenom that I like best is the ChatBot. It allows you to see the process in which a candidate might be interested in a role within your company

**What do you dislike about Phenom Applied AI?**

One thing that I do find challenging in Phenom is the inability to set up three or more touchpoints when sending campaigns.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Phenom allows you to have more accurate up to date information for candidates within an easy way to follow that candidate through a pipeline.

  ### 15. Innovative with excellent customer service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kinga P. | Regional Talent Aquisition Specialist & Cornerstone Key User, Enterprise (> 1000 emp.)

**Reviewed Date:** May 05, 2023

**What do you like best about Phenom Applied AI?**

It's user friendly, has a wide range of functionalities. I love that there is always something new coming, there are many great ideas coming from Phenom, and they also implement customer ideas, when it makes sense.

**What do you dislike about Phenom Applied AI?**

Sometimes buggy. For a large, global organisation, like ours, the system often feels bloated with all the video interview templates, campaigns, lists, etc having created all public. It would be great, if many changes oculd be limited to user-level - we could create our own email and video interview templates, interview scheduling preferences, etc without interfereing with others.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

The interview scheduling and video interviewing tools save us time, and not having to switch between applications to enjoy these benefits is great. We used to search for talents (even internals) using LinkedIn, not being able to search in our database properly, it is great to be able to utilise all the data we have.

  ### 16. Great Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

I love how AI is intergrated into the platform, helps to make work easier

**What do you dislike about Phenom Applied AI?**

I dislike how on the hiring manager end candidates have to be forwarded over to them for them to see on their end

**What problems is Phenom Applied AI solving and how is that benefiting you?**

It is helping to create more candidate leads for our open requisitions

  ### 17. It’s recruiter user friendly!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

We haven't leveraged all of the capabilities   Primarily top of the finnel. Effective for nurturing candidates. We also use it for our career oage

**What do you dislike about Phenom Applied AI?**

Nothing so far. It's been useful for what we purchased

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Career site is great and easy to update. Campaigns are straight forward too

  ### 18. Good and getting better

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

Great UX, easy to use, innovative, integrates easily

**What do you dislike about Phenom Applied AI?**

Like any platform, there are its challenges with things that occasionally break or errors that we find in data/reporting

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Allows us to connect with our talent community members, manage our own career site content, track performance of our sources

  ### 19. Talent Experience Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

Phenom is very easy to navigate. I like to filter you can apply.

**What do you dislike about Phenom Applied AI?**

What I dislike about Phenon is that it allow the same candidate to schedule interview multipule times.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

The phenon platform allows for me to reach a larger number of candidates quicker.

  ### 20. Talent Acquisition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2021

**What do you like best about Phenom Applied AI?**

How sources are able to follow a candidates interest before they even apply

**What do you dislike about Phenom Applied AI?**

A lot of steps in the process, I wish there as a shorter way of doing things

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Being able to quickly follow up with a candidate, tracking our movements for data

  ### 21. Best Platform I have used!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah A. | Talent Acquisition Sourcing Specialist, CSS South, Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Phenom Applied AI?**

Great certificaton topics. Learning so much! Applicable to current role.

**What do you dislike about Phenom Applied AI?**

I dislike having to upload templates for doing drip campaigns.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Making it easier to create large scale campaigns to filter candidates to reach. Automatically scheduling interviews partnering with Outlook. Abiity to input notes for each step in the process with candidate.

  ### 22. Great customer experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

Phenom is a supercharged TA tool that enables our team to recruit way more strategically!

**What do you dislike about Phenom Applied AI?**

Sometimes the integration of certain operational changes can take awhile, though this is not out of the ordinary.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

They are helping us source ahead of the need

  ### 23. New Recruiting User

**Rating:** 4.0/5.0 stars

**Reviewed by:** Samantha A. | Sr. Talent Acquisition Partner, Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Phenom Applied AI?**

It is obvious that a lot of thought went into creating and building out this platform.  The automation and ease of use for recruiters can significantly reduce time spent on repetitive and menial tasks.

**What do you dislike about Phenom Applied AI?**

The most challenging part of Phenom that I've seen so far is the view of seeing all activity, including emails, notes, interviews, etc. in one place - Recruiters need to dig through lots of data to get the full understanding of a candidate's interactions over a specific timeline.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

We often spend a great deal of time screening candidates, scheduling interviews, and looking through resumes.  Phenom helps to streamline our review of candidates so we can quickly identify the candidates with the experience we are seeking.  Furthermore, the screening templates and AI intelligent interviewing capabilities make these tasks much simpler for recruiters and coordinators alike.

  ### 24. A Positive Journey Through Talent Acquisition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

I appreciate how the platform provides personalized candidate experiences, making interactions more engaging and tailored to each individual's needs.

**What do you dislike about Phenom Applied AI?**

In my limited experience with the Phenom Intelligent Talent Experience Platform, I haven't encountered anything I dislike so far.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

N/A

  ### 25. Phenom review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

Robust capabilities and features that allow us to do many things from one platform

**What do you dislike about Phenom Applied AI?**

We've had a challenging implementation period

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Engaging site visitors and converting them to leads that we can keep warm and convert to candidates and hires

  ### 26. Senior Talent Acquisition Partner

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

It helps with day-to-day organization and efficiency.

**What do you dislike about Phenom Applied AI?**

It is not as customizable as I would like. I use projects a lot and it would be helpful if the spotlights were customizable within each project.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Organization of candidates

  ### 27. It makes sending out phone interview scheduling easy.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

The ease of uploading my spreadsheet of candidates

**What do you dislike about Phenom Applied AI?**

Nothing so far, I have not really had an y issues

**What problems is Phenom Applied AI solving and how is that benefiting you?**

It lets me send out multiple text to candidates at one time to set up phone interviews.

  ### 28. Enhancing My Sourcing Recruiting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia A. | North America Talent Sourcer, Enterprise (> 1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Phenom Applied AI?**

What I like best about the platform is its ability to personalize the candidate experience, from job recommendations to communication and engagement. Phenom also helps identify top candidates and provide valuable insights into the recruitment process, enabling recruiters to make data-driven decisions. I also like that the platform's user-friendly interface and customizable workflows make it easy to use and adapt to the unique needs of any organization.

**What do you dislike about Phenom Applied AI?**

The platform can be complex to set up and configure, requiring significant time and resources. I also believe the reporting and analytics capabilities could be more robust and customizable.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Reducing time-to-hire, improving candidate engagement and experience, and increasing the quality of hires. This not only saves time and resources but also helps create a positive candidate experience, which can improve an organization's employer brand and reputation.

  ### 29. Phenom is better than nothing

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

The CMS was easy enough to learn. We now have a beautiful functional website

**What do you dislike about Phenom Applied AI?**

Analytics are always inaccurate. Hard to get accurate information from support tickets. Updates/product enhancements are always lacking

**What problems is Phenom Applied AI solving and how is that benefiting you?**

We have a beautiful website

  ### 30. It is an amazing tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

The ability to expedite processes through augmentation.

**What do you dislike about Phenom Applied AI?**

We need to know more information about the different options to implement this platform.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

We just went live last Friday,  I cannot answer this question at this time.

  ### 31. Phenom is so easy to use and keep track of all my candidates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

The ease of keeping all of my candidates in one place

**What do you dislike about Phenom Applied AI?**

I don't have any issues with using Phenom

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Phenom allows us to  track our current candidates and love that they send us new leads

  ### 32. Elevated the candidate experience with our organization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

Customized experience, analytics, smooth/seamless feel for our candidates, efficiencies for our recruiters.

**What do you dislike about Phenom Applied AI?**

Learning the platform is cumbersome at times.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Better visibility to analytics to elevate our practices and maximize the potential of the TA team

  ### 33. Phenom is phenomenal

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

I really enjoy working with the Business Account Rep on future forward thinking ideas.

**What do you dislike about Phenom Applied AI?**

Nothing still learning and getting connected into the resources available.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

AI and how we can incorporate to automate tedious tasks.

  ### 34. Meets Expectations

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

Appreciate the ease of use, personalization and navigation.

**What do you dislike about Phenom Applied AI?**

Not as compatible with other platforms such as workday- unable to snyc. Some operations are time consuming.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

I enjoy the personalized link for interview scheduling.

  ### 35. Phenom Intelligent Talent has been a great platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah D. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 26, 2023

**What do you like best about Phenom Applied AI?**

To me the most helpful thing about the platform is that I can easily organize my requisitions and initiate screenings quickly and effeciently.

**What do you dislike about Phenom Applied AI?**

The downsides I've found are that I don't get notified the way I want (I want notifications sent to my email and I can't figure out how to get that done and work). My requisitions sometimes will dissappear for a day or two as well, so it worries me it may be unreliable.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

It's helping to solve our disorganization and management.

  ### 36. Phenom makes our job easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

I like how it works within our systems - helps us be efficient and professional

**What do you dislike about Phenom Applied AI?**

Sometimes the solutions roll out and there are glitches

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Candidate management, outreach and sourcing

  ### 37. Phenom Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

Having all communication with candidates in one place and being able to interact

**What do you dislike about Phenom Applied AI?**

Number of automated emails received during scheduling with candidates

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Corrected time frame for link scheduling

  ### 38. AVP, Talent Acquisition

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

It is Comprehensive, it is intuitive. Not sure what else you want here

**What do you dislike about Phenom Applied AI?**

While some things are intuitive, others are overwhelming.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Centralizing the recruiter and hiring manager experiences

  ### 39. Very intuitive and user friendly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

So much data can be stored and reported out in many ways.

**What do you dislike about Phenom Applied AI?**

Capabilities of some sections. Not able to add everything data point.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Candidate experience and candidate database.

  ### 40. Phenom experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2024

**What do you like best about Phenom Applied AI?**

Phenom is very user friendly and easy to navigate

**What do you dislike about Phenom Applied AI?**

I can't say I have anything negative for this

**What problems is Phenom Applied AI solving and how is that benefiting you?**

The use of AI is helpful for suggesting candidates

  ### 41. National express School bus

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2024

**What do you like best about Phenom Applied AI?**

Automation platform to reach candidates in a timely fashion

**What do you dislike about Phenom Applied AI?**

at this point there are no downsides that I see

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Bringing applicants in for quicker interviews

  ### 42. Phenom Explorer has been GREAT!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Miranda L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Phenom Applied AI?**

I've been pleasantly surprised at how quickly Phenom got my team set up with complete learning modules about the services that Phenom offers.  As a leader of my group, it's so important that I also become an SME in the new platforms that our organization utilizes. While I'm just scratching the surface of my learning journey, Phenom Explorer has been a great experience, very user-friendly, and has a lot of knowledge that will bring value to my team!

**What do you dislike about Phenom Applied AI?**

In some cases, I don't think all of the necessary information is covered in the modules needed to test competency on the certification exams. Still, I wouldn't say that was too much of an impact on the experience within the tool itself.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

We are looking to enhance the recruitment experience within the CRM.  The automation will create efficiencies, but also improve both the candidate experience but also the user experience of our sourcing team.

  ### 43. Implementation

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2024

**What do you like best about Phenom Applied AI?**

So far, the UI looks great. Excited to see more

**What do you dislike about Phenom Applied AI?**

Have heard feedback about some of the analytics to workday

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Better application and candidate management

  ### 44. Helps Keep Recruiters Organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon D. | Talent Acquisition Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** April 14, 2023

**What do you like best about Phenom Applied AI?**

Phenom has been a great resource to keep me organized and keep my candidates pipelined.  Its features have allowed me to ensure a great candidate experience from our first conversation to the time they apply to a position.

**What do you dislike about Phenom Applied AI?**

Some of the features are difficult to use becuase you can only access them in certain areas.  Example would be adding tags or what you can and can not do with lists depending on whether they are static or dynamic.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

The platform is helping me stay organized and ensure that all of candidates whether they applied to the specific position I am working on or if they would be better for a different role are managed in the same way.

  ### 45. Steep Learning Curve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about Phenom Applied AI?**

The most helpful thing for me in Phenom is having the ability to add and track candidates that normally I would have in spreadsheets or manual lists. It is very helpful for me to have somewhere that I can collaborate with others and access all of our talent pool without extra steps and work.

**What do you dislike about Phenom Applied AI?**

I wish that the filtering was a bit more intuitive. I like to be able to check things off of a list and see my progress. With the way things are set, it doesn't always "check things off" in a way that is easily visible.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

The biggest thing that Phenom solves is the need to go to multiple sites and platforms. Phenom houses everything in one system and with the Chrome extension, I can easily add candidates from sites without having to do anything extra. It is as easy as opening the extension and in most cases dragging their resume over.

  ### 46. CRM Phenom

**Rating:** 4.5/5.0 stars

**Reviewed by:** Crystal L J. | Talent Acquisition Recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** March 10, 2023

**What do you like best about Phenom Applied AI?**

The platform gives you upto date CRM tools to help you source and funnel talent. Phenom offers learning videos and articles and keeps users upto date on changes.

**What do you dislike about Phenom Applied AI?**

With all computer software,  there are glitches to be worked out. Sometimes there are delays. Due to Phenom working with a variety of employers,  there are various hiring statuses that may not work with your ATS. I would have to say that there are not options to always customize per company. Though it still works as  a great platform

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Ongoing ways to help fix any two way communication delays that may occur. Now offering ways for our leads to schedule an interview through chat bot or Career site and then complete the application. This has helped TA focus on marketing and outreach

  ### 47. Nothing short of amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacie M. | Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 31, 2023

**What do you like best about Phenom Applied AI?**

The thing I like the most about Phenom is being able to manage multiple career website in one. It also does a good job of being able to manage candidates and workflow.

**What do you dislike about Phenom Applied AI?**

There is nothing that isn't helpful with Phenom. It has been very beneficial to my company and recruiter making It easier to contact potential candidates for jobs.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

It helps with being able to post to multiple job boards from one place. It also helps with managing candidates and tracking notes for candidates in regard to jobs

  ### 48. Great CRM!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura G. | Talent Sourcing Partner, Enterprise (> 1000 emp.)

**Reviewed Date:** April 14, 2023

**What do you like best about Phenom Applied AI?**

This CRM is GREAT. As a sourcer, it has helped me create pipelines, and keep track of and mark my candidates appropriately. We have over 150K leads, and the advanced search feature helps me find people so quickly and precisely what I am looking for. No more spreadsheets or google sheets. Haven't used another platform that compares.

**What do you dislike about Phenom Applied AI?**

You have to get additional training for some of the features, but other than that, I think it's a great platform.

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Helping keep track of passive candidates and making sure we are continually engaging them by sending out marketing emails. Also, helps with creating the dynamic lists.

  ### 49. Phenom is Phenominal

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle R. | Member, Enterprise (> 1000 emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Phenom Applied AI?**

Ease of use, incredible functionality a true CRM that you don't cringe logging into. 
The dynamic lists are a game changer

**What do you dislike about Phenom Applied AI?**

Nothing. The CSM's are amazing at listening to our feature requests as well as what we're looking to get out of the CRM. 
Amazing product

**What problems is Phenom Applied AI solving and how is that benefiting you?**

We took ages evaluating other platforms. Phenom and their team really listened about our needs, challenges, current and future goals and delivered an amazing product. The bi-weekly team trainings have been invaluable and our time to fill has dropped significantly in the 1 year we have been using the platform. Easy adoption, world-class support team made this all possible.

  ### 50. Experience review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leonardo C. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Phenom Applied AI?**

The phenom intelligent talent experience platform is not the quickest one that I know about

**What do you dislike about Phenom Applied AI?**

The phenom intelligent talent experience platform is not very smooth or intuitive in terms of courses

**What problems is Phenom Applied AI solving and how is that benefiting you?**

Manage information in a better way and get quick access to analytics


## Phenom Applied AI Discussions
  - [What is Talent Experience Management (TXM)?](https://www.g2.com/discussions/what-is-talent-experience-management-txm) - 2 comments, 1 upvote
  - [Candidates are abandoning your ATS application process](https://www.g2.com/discussions/candidates-are-abandoning-your-ats-application-process) - 3 comments, 1 upvote
  - [Does Phenom People integrate with Workday Recruiting?](https://www.g2.com/discussions/does-phenom-people-integrate-with-workday-recruiting) - 5 comments, 1 upvote
  - [What data can you see in Phenom BOT Analytics?](https://www.g2.com/discussions/what-data-can-you-see-in-phenom-bot-analytics) - 1 comment
  - [Is Phenom people a product company?](https://www.g2.com/discussions/is-phenom-people-a-product-company) - 1 comment

- [View Phenom Applied AI pricing details and edition comparison](https://www.g2.com/products/phenom-applied-ai/reviews?page=4&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-22+02%3A59%3A48+-0500&secure%5Bsession_id%5D=c6bd3afd-49a4-4143-896f-535e9d9c124f&secure%5Btoken%5D=c5265dcee0c507f3e5dd94cf601e79b31fcd6d832b7d5baec7a5f9763d92f7ae&format=llm_user)
## Phenom Applied AI Integrations
  - [Workday Recruiting](https://www.g2.com/products/workday-recruiting/reviews)

## Phenom Applied AI Features
**Analytics**
- Curation
- Program Impact
- Analytics

**Basics**
- Reporting
- Interoperability
- Performance

**Platform Basics**
- Interoperability
- Performance
- Self-service
- Automation

**Platform Functionality**
- Sourcing and Candidate Identification
- Job Posting
- Interview Scheduling
- Applicant Tracking

**Platform Basics**
- Reporting
- Interoperability
- Performance

**Platform Content**
- Automation
- File Sharing
- Customizability

**Career pathing**
- Employee Profiles
- Career Paths

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Core Features - Employee Experience Software**
- Employee Lifecycle Management
- Communication

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Core Recruiting    **
- Automated Resume Screening
- End-to-End AI Recruiting Workflow
- Adaptive AI Model Refinement
- Human Oversight

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates

**Configure**
- Customizable Branding

**Basics**
- Interoperability
- Reporting
- Mobility

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

**Platform Data**
- Platform Search
- Dashboard
- Alerts and Notifications
- Analytics

**Platform Basics**
- Interoperability
- Performance
- Integrations

**Platform Content **
- Employee Tracking
- Employee Development
- Career Development

**Opportunity matching**
- Opportunity Database
- Opportunity Matching

**People Analytics - Employee Experience Software**
- Action Plan
- Productivity

**Agentic AI - Recruiting Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Interviewing & Assessment**
- AI-Enabled Interviews & Assessments

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Management**
- Management Tools
- Dashboards & Reporting        
- Integrations

**Performance**
- Performance
- Monitoring
- Reporting

**Content**
- Automation
- File Sharing

**Platform Functionality**
- Dashboard
- Talent Management
- Diversity
- Add-on
- Talent Acquisition
- Proctoring
- Assessments

**Platform Content**
- Digital Strategy
- Candidate Relationship Management
- Employer Branding
- Social Recruiting

**Platform Additional Functionality **
- Dashboard
- Mobility
- Messaging
- Task Management
- Payment
- Portal
- Integrations

**Analytics and integrations**
- Skills Analytics
- Reporting
- Integrations

**Advanced Features - Employee Experience Software**
- Digital Experience Management
- Benchmarking
- Employee Listening

**Job Content Creation**
-  AI-Generated Job Descriptions 

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Program**
- Custom Profiles
- Identifying Participants
- Match Creation

**Additional Functionality**
- Mobility
- Dashboard
- Task Management

**Recruiting and Onboarding**
- Sourcing and Candidate Identification
- Interview Scheduling
- Applicant Tracking

**Platform Performance**
- Automation
- File Sharing
- Reporting

**Employee Improvement - Employee Experience Software**
- Performance Management
- Learning
- Team Building

**AI Candidate Interaction & Outreach**
- Automated Interview Scheduling
- Conversational Chatbots & Virtual Assistants
- AI-Driven Outreach & Follow-Ups 

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Dashboards

**Training & eLearning**
- Social Learning

**Recruiting and Onboarding**
- Interview Scheduling

**Platform Additional Functionality**
- Dashboard
- Mobility

**Agentic AI - Talent Intelligence**
- Multi-step Planning
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**AI Candidate Evaluation & Insights**
- Recruiter Decision Support    
- AI-Based Candidate Ranking
- AI-Based Candidate Assessment

## Top Phenom Applied AI Alternatives
  - [ICIMS](https://www.g2.com/products/icims/reviews) - 4.2/5.0 (975 reviews)
  - [Eightfold AI](https://www.g2.com/products/eightfold-ai/reviews) - 4.2/5.0 (194 reviews)
  - [Oracle Talent Management Cloud (formerly Taleo)](https://www.g2.com/products/oracle-talent-management-cloud-formerly-taleo/reviews) - 3.4/5.0 (347 reviews)

