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Justin B.

Vendor Relations Manager

Mid-Market (51-1000 emp.)

8/7/2018

"Blew Away Our Expectations"

5/5

What do you like best about PERQ?

The best things about PERQ is the team behind it. They have a vision for what online shopping should be that is hard to come by in online companies. The team is always on top of things and constantly improving the product. Before I signed up with them, I was so skeptical they would be able to deliver them on their claims (because they were very high) I had them write them in as guarantees in my contract. A year and a half later and they have far exceeded their original promises! Review collected by and hosted on G2.com.

What do you dislike about PERQ?

The only negative I could come up with is they spend so much time and effort investing in making specific areas outstanding that sometimes other areas (like integrations and clientside reporting, at the time of this writing) are left in the cold a little bit. But they have promised me they are working on solutions in the near future, which I have no reason to doubt because they have always delivered. Review collected by and hosted on G2.com.

PERQ Reviews & Product Details

PERQ, a marketing technology company founded in 2001, empowers businesses and the online consumer experience through innovative solutions powered by artificial intelligence. Businesses in the home furnishings, multifamily and auto retailing industries leverage PERQ’s Marketing Cloud and technology solutions to give them more visibility into sales from their digital marketing efforts. With interactive software, we help you engage consumers on your website as they research expensive and complex purchases, such as vehicles, home furnishings or leasing an apartment, ultimately empowering consumers in their purchasing decisions. This increases time on site, turns more website traffic into leads, and gives you more consumer data that allows sales teams to personalize follow-up conversations. With PERQ, you’ll gain more visibility into leads ready to buy or rent now — helping your team prioritize leads. And you can ease workloads by automatically nurturing consumers who are still doing their research with personalized content to help move them down the buying journey and through your front door. Ultimately, you’ll be able to connect online traffic to in-store sales with valuable data to improve your digital marketing efforts and more.

Seller

PERQ

Languages Supported

English

Overview by

Muhammad Yasin (Marketer obsessed with problem solving and growth. Agile methodology, diversity, and authenticity are my soapboxes.)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

4 months

View More Pricing Information

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PERQ Media

PERQ Demo - PERQ's Multifamily Marketing Cloud

PERQ offers a turnkey Multifamily Marketing Cloud that empowers properties with data-driven strategies to bridge the gap between prospects doing research online to taking a community tour and ultimately leasing.

PERQ Demo - Turn your Multifamily website into your main source of qualified leads and tours

Turn your website into your main source of qualified leads and scheduled tours by providing interactive and personalized experiences on your website. Continue to bring prospects back to your website and schedule a tour with automated lead nurture.

PERQ Demo - PERQ's Marketing Cloud for the Home Furnishings Industry

PERQ is an easy-to-use marketing cloud designed to solve the website traffic to in-store sales challenge. It helps power the consumer experience from start to finish — shopping online to in-person — while giving you 100% visibility into the in-store sales dollars from your website.

PERQ Demo - Turn website visitors into in-store ups and appointments with PERQ

Today’s buying journey starts with online research. We give consumers more ways to engage on your existing website, helping create an interactive, online experience, and encourage online visitors to schedule an in-store appointment.

PERQ Demo - Make Your Auto Dealership Website Smart. Interactive. Connected.

PERQ's interactive experiences help shoppers on dealership websites get the information they need.

PERQ Demo - PERQ Integrated Calculator with lease option

The Calculate my Payments tool allows consumers to get a more accurate payment expectation as they can estimate both finance and lease payments, adjust their down payment, and determine what vehicle is in their budget.

PERQ Reviews (61)

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Bryan E.

Sr. Strategic Partnership Manager

Small-Business (50 or fewer emp.)

12/23/2021

"Great tool to keep customers engaged!"

4/5

What do you like best about PERQ?

Perq has been a helpful tool to engage site visitors and keep them on our site longer than they might have been without the tool. We love working with our account rep to monitor performance, as well as get customized reports that help us target our marketing efforts. Review collected by and hosted on G2.com.

What do you dislike about PERQ?

Sometimes it is not as customizable as we'd like, especially with messaging on the widgets that can feel stale after some time. I would love it if this messaging could be customized or even just rotated, so it was not the same message. Review collected by and hosted on G2.com.

What problems is PERQ solving and how is that benefiting you?

We are getting customers to stay on our website longer by utilizing PERQ quiz widgets, creating gamification of our site almost. We also can identify how many users submitted information through PERQ and were matched to a sale, as well as users who were not matched to a sale who we can remarket across various channels. Review collected by and hosted on G2.com.

Alex P.

Retail Training Store Manager

Small-Business (50 or fewer emp.)

5/18/2022

"They’ve got much better"

4/5

What do you like best about PERQ?

This is a very simple platform for entry level CRM users Review collected by and hosted on G2.com.

What do you dislike about PERQ?

They haven't developed ways for auto follow ups and mass messaging Review collected by and hosted on G2.com.

Verified User in Furniture

Mid-Market (51-1000 emp.)

2/4/2022

"A great idea and platform that just makes it take way too long to get anything done."

1.5/5

What do you like best about PERQ?

Adding leads and setting appointments is easy and well organized. Makes setting up meetings a breeze. Being able to search throughout existing customer lists and see product information geared towards what the client was looking at is amazing. Review collected by and hosted on G2.com.

What do you dislike about PERQ?

I dislike the fact that it doesnt have a live updating system. Say I Mark a web lead and Won/Lost. I have to go back to the main menu and go back to my sales leads to refresh and see whom I have marked to get off the list and who is still to be persued. Review collected by and hosted on G2.com.

Trevor S.

Business Development Representative

Mid-Market (51-1000 emp.)

7/15/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Helpful and engaging trade tool"

3.5/5

What do you like best about PERQ?

Purchase cycle indicator. Good to know how close to purchasing the customer is. It also gives them a pretty accurate and dealer-friendly range. It also says their next step in the process. Their preferred contact method is, whether that be call, text, email, or just coming into the dealership and talking face to face. That helps to know how to best approach the customer and provide the best experience possible. That is the most important thing. Review collected by and hosted on G2.com.

What do you dislike about PERQ?

Sometimes it is not exactly what kind of vehicle they are interested in. As with any other trade tool, there will always be the outlier where the value the customer is shown is not close to what we believe the vehicle's actual cash value is. But that is just something you have to risk when having something like this on the website. Review collected by and hosted on G2.com.

Recommendations to others considering PERQ:

Be prepared to have people that are capable of handling the lead correctly. The tool provides a lot of information, and it will be waster if the staff does not utilize Review collected by and hosted on G2.com.

What problems is PERQ solving and how is that benefiting you?

Its ability to generate a very high volume of leads is impressive. It gives us a large pool of customers to work with and hopefully turn into a sale down the road. It also helps us not go after a customer too aggressively if they indicate they are not necessarily looking to purchase soon. If we can still nurture the relationship and make them into satisfied customers down the road, it is worth it. Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

3/19/2020

"Perq is a trade tool that works!"

4/5

What do you like best about PERQ?

It's easy to use and navigate. Our customers enjoy it and it generates a fair amount of leads. They easy to read and navigate and they provide more insight than normal trade leads. Not only do we get to see the value they were given, but we can also often see where they're at in the buying cycle, we can get physical address information and more that helps us be better informed and better tailor our follow-up to these customer in particular. I don't know of another trade tool that is quite like it. Review collected by and hosted on G2.com.

What do you dislike about PERQ?

There isn't much to not like. The only thing that could possibly be improved is that when it enters into our CRM, it doesn't automatically upload the miles into the lead like other trade tools. We have to click the link to go to the perq page (which we usually do anyway!) and then we can see the mileage of the vehicle. This is a small issue in comparison to all other things that PERQ does right. Review collected by and hosted on G2.com.

Recommendations to others considering PERQ:

It's definitely worth a try if you are looking for an easy to use trade tool that generates a good amount of traffic. Review collected by and hosted on G2.com.

What problems is PERQ solving and how is that benefiting you?

It's super helpful in giving our customers an easy way to get a trade evaluation and provide additional details about themselves and where they're at in the buying process. Review collected by and hosted on G2.com.

Taylor D.

E-Commerce Coordinator

Mid-Market (51-1000 emp.)

11/20/2019

"Best Decision We Ever Made!"

5/5

What do you like best about PERQ?

Perq has a great team that is helping us build our customer experience on our website more efficient and memorable. Review collected by and hosted on G2.com.

What do you dislike about PERQ?

The only thing we are not crazy about is the VIP program we are being enforced to use. I do not see this being consistent with our team so I do not believe we should push and market this as much. Review collected by and hosted on G2.com.

Recommendations to others considering PERQ:

I recommend using Perq if you are looking to expand your lead base. If you are looking for potential clients I would recommend adding Perq to your website to keep the customer engaged and on your website long enough to grow interest in your product. Review collected by and hosted on G2.com.

What problems is PERQ solving and how is that benefiting you?

We are in the process of creating a strong working team to be beneficial for our leads for the stores and online. Review collected by and hosted on G2.com.

jon m.

Small-Business (50 or fewer emp.)

3/19/2020

"The Turning point of 2019"

4.5/5

What do you like best about PERQ?

We started with PERQ in September 2019. The goal was to give a better website experience, and to drive more sales from our website. Well I'm here to tell you it did both! Since September we have increased between 10-15% every month since. Managed properly, and with motivated staff to make more money PERQ has become an extremely valuable tool in our tool belt Review collected by and hosted on G2.com.

What do you dislike about PERQ?

There is nothing at this time, we stay in constant contact with Perq to resolve anything needed Review collected by and hosted on G2.com.

Verified User in Furniture

Mid-Market (51-1000 emp.)

3/25/2020

"Great to show attribution & for collecting email addresses."

4.5/5

What do you like best about PERQ?

Great to show attribution & for collecting email addresses.

Able to see attribution of sales. Able to see what the customer journey is. Review collected by and hosted on G2.com.

What do you dislike about PERQ?

Needs more reporting & fine tuning on the notifications for the sales staff. Regardless of if they have something open on their desktop, their phones should still send notifications. Review collected by and hosted on G2.com.

Katrina M. G.

Regional Property Manager

Real Estate

Mid-Market (51-1000 emp.)

11/15/2019

"Measurable Results"

5/5

What do you like best about PERQ?

Implementation was a breeze and I have had a great relationship with my client success manager since day 1. The product has proven our websites are our top source now that we have a way to engage customers. Bounce rates have improved and leads and tours are up. Review collected by and hosted on G2.com.

What do you dislike about PERQ?

One time I asked them to customize my experiences to allow prospects to be able to translate the product into multiple languages to help engage a larger audience and they couldn’t say yes just yet. Review collected by and hosted on G2.com.