G2

AT

Verified User in Transportation/Trucking/Railroad

Enterprise (> 1000 emp.)

8/9/2021

"Perceptyx makes collecting and analyzing employee feedback easy and fun."

5/5

What do you like best about Perceptyx?

I really like how you can drill down to hot spots by demographic. Additionally, it is helpful to understand the full story when you can click on a statement with low favorability and see how the negative participants responded to other questions compared to the positive participants. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

I have found the Theme Frequency report to be largely inaccurate regardless of which survey I am looking at - onboarding, engagement, and exit. It sometimes picks up more concrete themes well, like benefits, training, compensation, etc., but anything like trust, culture, teamwork, etc. the comments often do not correspond to the theme. I think it has improved since we first started using this functionality but it could still use some work. Review collected by and hosted on G2.com.

What problems is Perceptyx solving and how is that benefiting you?

We are using it to solve onboarding and engagement problems such as addressing employees who do not get technical resources on their first day, employees feeling unrecognized, and asking for things like a different dress code and having Martin Luther King day off. We understand how giving employees a voice that can be measured in a quantitative and qualitative way allows us to make unbiased, better-informed decisions. Review collected by and hosted on G2.com.