G2

Alan P.

Internet

Small-Business (50 or fewer emp.)

11/7/2026

"Fast, Personal Support That Makes Investor Communication Feel Effortless"

4.5/5

What do you like best about Peony?

On a Tuesday at around nine in the morning, we asked Sean if the invite email that goes out to our angels could include a small wording change. We’d assumed a request that minor would sit in a queue for weeks, but he got back to us within the hour, and the tweak was live before Thursday even began.

We’ve worked with plenty of vendors whose support only shows up once something is broken, so having a named person who treats even a modest request as worth doing has made a real difference. It’s changed how comfortable we feel relying on the tool for investor communication. Review collected by and hosted on G2.com.

What do you dislike about Peony?

The only niggle we’ve found—and it’s not something we’d mark the product down for—is that when you create a new room, any newly uploaded files stay out of sight until you choose to make them visible. In our first couple of rooms, we were briefly puzzled as to why the angels seemed to be looking at an empty space, until we realised the files still needed to be opened up to the group. It’s a small quirk we’ve learned to factor in. Review collected by and hosted on G2.com.

What problems is Peony solving and how is that benefiting you?

Before Peony, we sent syndicate updates as attachments and never really knew who was reading the latest version. As a team without a single technical person, we also worried that anything with a proper permission model would mean weeks of training.

Once we understood that folder rights are set per buyer group, and that “No access” simply removes a folder from a group’s view, our operations lead—who’d never touched a data room before—set up a bona fide update room for the syndicate herself in an afternoon. Since then, across three months of rooms, we haven’t had to explain the structure twice. Review collected by and hosted on G2.com.