
My director, Wen, asked me to try Peony before our next lender update, and I went in with low hopes, because I thought support from a new vendor would be slow. I wrote to Sean through the chat about a small wording change I wanted on the welcome message, and the change was live in less than two days, with a short note from him afterward. For a team as small as ours this matters a lot. The room itself was quite fast to set up, and I did not need to ask anyone for help with the folder structure. Review collected by and hosted on G2.com.
Before I started I expected the sharing panel to be hard to understand, because I had a bad time with the last tool. That did not happen, so I have no real complaint. Review collected by and hosted on G2.com.