The level of integrity and customer care from the team, specifically Sean and Deqian, is unparalleled. They take absolute ownership and accountability over their product and their customers’ success. Whenever I run into an issue or have a question, they are always there. They are incredibly responsive and actually dive in to solve the problem immediately, which is incredibly rare in SaaS today. Keep up the good work!
Beyond the amazing team, the product itself is phenomenal:
Support & Onboarding: The onboarding process was completely seamless, and their hands-on support made the transition effortless!
Ease of Use: The user interface is highly intuitive and extremely easy to navigate, even for non-technical stakeholders. You can even set a schedule to have a call with them if you face any problems navigating the data room. But in my case, I have no problem at all!
Performance & Integrations: The platform’s performance is rock-solid without any lag, and the integrations work smoothly, fitting perfectly into our existing workflows .
Peony pricing model are a plus point for us and made us want to try peony in the first place, instead of the bloated legacy VDR pricing that charges per-page or per-gigabyte, Peony offers a flat, transparent per-admin rate. That pricing, with all the benefit, it's a no brainer! Review collected by and hosted on G2.com.
Honestly, nothing. The team is hyper-responsive to feedback, so any minor requests or questions I've had are addressed right away. Which is amazing. Review collected by and hosted on G2.com.