We have recently integrated Pendo into our product and are already able to derive several useful insights within a short period of time. I spend at least 1-2 hours on the application daily at present. The application is simple to use and super intuitive to learn the ropes just by exploring the various features. I like the heatmap feature on the designer which gives a quick view of most used features on a page. I also like the 'workflows' and 'paths' features which provide insight into how customers reach a page, how much they're using it and what they might be struggling with. Review collected by and hosted on G2.com.

Right now we have several 'view-only' pages where we can see that users are spending their time but because we don't have a hover-view, we don't know which information on this screen is most valuable to them. It would be great if mouse-tracking were enabled and we could see hotspots on a screen as this would help us consolidate information and also aid designing the right user experience. Review collected by and hosted on G2.com.