you can see the potential the platform could offer Review collected by and hosted on G2.com.

We aim to use Pendo to gather feedback our sales team receives from customers however the tool is currently only set up to use if you have the app in built into your website and have customers send feedback directly.

Bulk upload isn't usable as you can't upload to custom template.

Manual upload takes forever.

Having no control over what shows on your dashboard makes it useless

Would be great to save custom reports and to have more things pull into the report as since we can't do that, the data stored in pendo isn't of much use e.g. comments and multiple requesters

Would also be great to have more lists in the ticket requests that would allow us to filter requests down more. these should be able to be set up custom, not restricted.

Add SQL or the ability to filter for and/or on browse.

Remove restrictions on statuses, allow people to create their own with custom rules.

Make the platform more useable/intuative.

I probably have more but that's all I can think of for now. Review collected by and hosted on G2.com.