![Chen S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chen S.")
CS

Chen S.

Product ops

Mid-Market (51-1000 emp.)

8/10/2022

"Currently, we are using the Feedback product, which is not mature, and should have been in Beta mode"

2/5

What do you like best about Pendo?

That customer can access the portal and submit feedback Review collected by and hosted on G2.com.

What do you dislike about Pendo?

lack of maturity of the product, there are many bugs, many inconsistencies in the system Review collected by and hosted on G2.com.

What problems is Pendo solving and how is that benefiting you?

Collecting feedback form customers, and tracking progress of these feedbacks Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

See what 1785 reviewers think of Pendo

4.4 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/pendo-io-pendo/reviews)