The UI and the team I work with. I feel people really care and want to make sure they have a product that fits our needs. I like the way we get the data so easily. Review collected by and hosted on G2.com.

A lot of features are not available in mobile. In addition, some of the tagging is not very clear (what is widget identifier for example), and I find that even people working in Pendo can't explain why something worked or didn't work. Review collected by and hosted on G2.com.