I use Pendo for in-app guides, personalized resource hubs, onboarding guides, and release tooltips. I really like the segmenting and guide goals because they help in delivering the right communications to the right users and tracking the success of those guides. Pendo makes getting communications and training to the right people at the right time easy. Review collected by and hosted on G2.com.

GUIDE METRICS!!! We need better guide metrics, especially with guide goals on embedded guides. AND dashboards need the ability to compare guides and highlight guides that need work/need to be looked at. Better auditing metrics IN THE PRODUCT, a LOT of manual work is required to highlight guides that may have issues and what those issues might be. Review collected by and hosted on G2.com.