G2

Vidie W.

Customer Service Representative

Mid-Market (51-1000 emp.)

4/9/2021

"Great Tool!"

4/5

What do you like best about PDQ POS System?

The PDQ system is helpful in that it allows me to take orders, search for customer's by name, email address, phone number, address, order number and by the recipient's information. I can also check inventory. Review collected by and hosted on G2.com.

What do you dislike about PDQ POS System?

I dislike that I cannot use the mouse and have to use only the keyboard. Also, if I don't use caps lock, some functions will not work. After a while, you get used to using only the keyboard commands. I wouldn't mind if that functionality were upgraded. Review collected by and hosted on G2.com.

What problems is PDQ POS System solving and how is that benefiting you?

I am able to place orders for customers as well as update and cancel orders. I can also answer questions about shipping and if a gift message is included with their order. If it isn't, I can add or update the gift message. I am also able to update billing information (name, address, phone number, email) as well as the recipient's information. Being able to see when an order was placed and how (online or over the phone) is very beneficial as well. Review collected by and hosted on G2.com.