G2

Anna H.

HR Manager

Computer Software

Mid-Market (51-1000 emp.)

10/2/2026

"A simpler way to handle one-off contractor payments"

4.5/5

What do you like best about PayPal Payments?

PayPal Payouts has been helpful for sending occasional payments without having to collect full banking details from every contractor. We can send batch payments using an email address, phone number, or PayPal ID, then review transactions in the dashboard and export the history afterward. For smaller HR workflows, that takes away a surprising amount of friction. In many cases, the email tied to a contractor’s PayPal account is enough, so sensitive banking information doesn’t need to pass between HR, managers, and Finance. As volume increases, the Payouts API makes the process more workable, since an approved payment list can be handed off to Finance without anyone retyping each amount manually. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The main catch is that Payouts isn’t automatically available on every Business account. You have to request access, and your account must meet PayPal’s requirements. It’s worth confirming this early on, because it’s easy to build a payment workflow around the feature and only later find out that your account still isn’t enabled for it. Review collected by and hosted on G2.com.

What problems is PayPal Payments solving and how is that benefiting you?

We started using Payouts after a group of contractors wrapped up a project on different dates, and Finance had already closed the main payment cycle. Messages began coming in asking when the money would arrive, and processing each payment one by one would have created more work than the payments themselves. Instead, we consolidated the approved amounts and sent them as a batch using the PayPal emails we already had on file. That first run also exposed a gap in our process: one contractor had changed the email tied to their PayPal account, so the payment didn’t go through as expected. In response, we updated our onboarding form to explicitly collect the correct payment email and added a verification step before each batch. We also began storing the payout transaction ID and status on the contractor record. That way, HR could answer payment questions without having to ask Finance to dig up the transaction every time. PayPal didn’t replace our normal finance process, but it made exceptions much easier to handle and gave us a clearer view of who had been paid, who was still pending, and where something had failed. Review collected by and hosted on G2.com.