PB

Paul B.

Customer Experience Manager

Small-Business (50 or fewer emp.)

10/1/2025

"PayPal Braintree delivers reliable payments, but admin tasks could be smoother"

5/5

What do you like best about PayPal BrainTree?

Braintree has been a solid choice for processing payments on our WordPress site, giving us reliable transactions and support for a wide range of payment methods. Integrating it with WooCommerce was straightforward, and I appreciate how secure and fast our checkouts run for customers. Having access to advanced fraud protection is a real plus. Review collected by and hosted on G2.com.

What do you dislike about PayPal BrainTree?

The admin interface isn’t as intuitive as I’d like. When I need to search for past records or transaction history, it becomes complicated and slow. Helping customers gets tricky because PayPal gives them different reference numbers than the ones I see as a vendor, so finding and matching up transactions often takes much longer than it should. Review collected by and hosted on G2.com.

What problems is PayPal BrainTree solving and how is that benefiting you?

It lets us accept payments smoothly and securely, both for single purchases and subscriptions. I can process a variety of payment methods, and the advanced features make sure our transactions are safe and dependable for both our business and our customers. Review collected by and hosted on G2.com.

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See what 89 reviewers think of PayPal BrainTree

3.4 out of 5 · Verified reviews from real users

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