--- title: Paymode Reviews meta_title: 'Paymode Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 327 reviews by the users' company size, role or industry to find out how Paymode works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 327 scale: '5' date_modified: '2026-07-04' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Paymode Reviews **Vendor:** Bottomline **Category:** [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation) **Average Rating:** 4.1/5.0 **Total Reviews:** 327 ## About Paymode Paymode, Bottomline’s business payments network, is a provider of secure, streamlined payments for businesses in North America. Working with businesses from the mid-market to enterprise level and partnering with some of the largest banks in America, we work to make every step of traditionally manual and cumbersome payment processes simple, secure, and streamlined. We automate business payments for more than 600,000 businesses, allowing for greater efficiency, security and savings. We do this by: o Automating and digitizing payments by switching from checks to ACH and virtual card o Enrolling vendors in our network and ensuring you're not stuck holding sensitive bank account information o Reducing payment fraud risk through technology and expertise Paymode offers a truly comprehensive way to solve traditional accounts payable and accounts receivable challenges for payers and vendors alike. By utilizing Paymode to process payments to your suppliers, your business can save time, save money, realize rebates on your AP spend, and forge stronger relationships with your key suppliers. Your vendors, in turn, will receive enhanced remittance, quicker payments and advanced fraud protection. ## Paymode Pros & Cons **What users like:** - Users value the **ease of use** of Paymode, highlighting its simplicity and seamlessness for efficient payment management. (12 reviews) - Users value the **easy payment process** of Paymode, which significantly streamlines vendor transactions and simplifies financial management. (11 reviews) - Users commend the **easy setup** of Paymode, enhancing convenience and efficiency in managing their payment processes. (7 reviews) - Users benefit from the **efficiency of streamlined payment processes** , enhancing financial management and vendor interactions seamlessly. (7 reviews) - Users appreciate how Paymode offers **smoother automation** , simplifying rent payments and enhancing overall efficiency. (5 reviews) - Users value the **flexibility** of Paymode, enjoying customizable routings and diverse payment options tailored to their needs. (5 reviews) - User Interface (5 reviews) - Detailed Information (4 reviews) - Integrations (4 reviews) - Simple (4 reviews) **What users dislike:** - Users are frustrated by **delays in customer support** , impacting timely problem resolution and overall experience with Paymode. (4 reviews) - Users face significant **payment issues** with Paymode, including delays, support problems, and frequent declines of virtual card payments. (4 reviews) - Users face significant **vendor management challenges** with long setups, poor support, and lack of account visibility. (4 reviews) - Users are frustrated by Paymode's **excessive fees** especially for large transactions, impacting their overall budgeting and expenses. (3 reviews) - Users are frustrated with **poor customer support** , experiencing delays and unhelpful responses during critical problem-solving moments. (3 reviews) - Users find Paymode's **complex setup and cumbersome security requirements** to be frustrating and time-consuming. (2 reviews) - Users find **reporting complicated** , requiring more time and effort due to overwhelming data and ineffective filters. (2 reviews) - Users experience **connectivity issues** , facing login friction that impacts reliability and complicates payment processing. (2 reviews) - Users find the **design improvements** of Paymode lacking, making it difficult to track payments and enhance visibility. (2 reviews) - Users find the **costly fees** for Paymode's premium ACH deter vendors from using the service effectively. (2 reviews) ## Paymode Reviews ### 1. Paymode Streamlines Vendor Payments with Clear Tracking and Remittance Details **Rating:** 4.0/5.0 stars **Reviewed by:** Lissette B. | Analista de cuentas por cobrar, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Paymode?** What I like best about Paymode is how it simplifies and streamlines the payment process. The platform makes it easy to track payments, manage ACH transactions, and maintain clear remittance details all in one place. It also helps reduce manual work and improves efficiency when handling vendor payments and payment status updates. Overall, it’s user-friendly and helps make daily accounting operations more organized and efficient. **What do you dislike about Paymode?** One downside of Paymode is that some parts of the platform can feel a little outdated or require multiple steps to complete simple tasks. At times, tracking payment details or locating specific remittance information can take longer than expected. The onboarding or setup process for vendors may also be somewhat time-consuming depending on the situation. However, overall the platform is still effective and helpful for managing electronic payments and payment workflows. **What problems is Paymode solving and how is that benefiting you?** Paymode is helping streamline and automate our payment processes, especially for ACH payments and vendor transactions. It reduces the amount of manual work involved in tracking payments, managing remittance details, and responding to payment status inquiries. The platform also improves organization and visibility, which helps save time and makes daily accounting operations more efficient and accurate. ### 2. Great to see the Bottomline team in one place and network with other Real estate companies **Rating:** 4.0/5.0 stars **Reviewed by:** John F. | CEO and president, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Paymode?** Reducing checks, streaming process, saves overhead costs, payments get to vendors quickly, works well with Yardi, fairly easy to use. **What do you dislike about Paymode?** Ach takes too long to get to vendor, vendors don’t want to pay fees for premium ach, Inability to see vendors info in order to verify the correct paymode account is linked to our vendor. And they do not use tax ids to do their vendor matching, Very difficult to set up banks and properties. SX needs tier 2 right away. We know the tier 1 support and we are pushed to tier 1 **What problems is Paymode solving and how is that benefiting you?** 1. Approval process - clients approving before proceeding 2. Automation of data entry with e-invoice 3. Less checks 4. Post office losing mail constantly ### 3. Efficient Payment Processing with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Caitlin B. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I use Paymode for invoice and payment processing, and I find that it makes the processes more streamlined, with invoices and payments being processed quickly. I like being able to find information on a payment or invoice quickly, and all of the details are shown and easy to find. This feature is valuable because I can inform our team or vendors quickly when they have a question about an invoice or payment, which frees up time for other tasks throughout the day. The initial setup of Paymode was fairly easy with a lot of support from the Paymode team. **What do you dislike about Paymode?** Being able savings filters when running reports would be helpful. Also, when looking up payments, the timeline box is difficult to follow and could be more clear. I would suggest enhancing the platform so that we can save filter tabs so that we can run the same report over and over. Also, the timeline box shows steps out of order and is unclear. **What problems is Paymode solving and how is that benefiting you?** Paymode streamlines invoice and payment processing, making them quicker. I can find payment or invoice details easily, which helps inform our team or vendors swiftly and frees up my time for other tasks. ### 4. Paymode: Seamless ERP Integration and a Trusted Hub for AP Payments **Rating:** 4.5/5.0 stars **Reviewed by:** Adriano M. | Senior Staff Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** The ability to integrate with our ERP as well as access to our vendors for payments. The ability to know that Paymode can be our one true source for all our AP related questions is also an added bonus. **What do you dislike about Paymode?** There are some things that can be improved such as payment processing times, error handling, and bank validation for check payments to match our ERP system. **What problems is Paymode solving and how is that benefiting you?** Paymode is solving our manual check challenge when it comes to vendors who prefer a physical check payment. We also value the ability to make payments via ACH so our vendors can be paid in a timely manner. ### 5. User-Friendly but Customer Support Needs Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Catherine P. | Accounts Receivable Manager/Accounts Payable Supervisor **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I use Paymode for invoice indexing and approval routing. I appreciate that it automatically routes and saves images, which makes things a lot easier. It's a user-friendly platform, which is a big plus for me. I also like the email upload feature for when vendors have trouble uploading invoices. It's a helpful tool in those situations. **What do you dislike about Paymode?** Customer service tickets are not well responded to. I have been told by CSR there is a limit on the time they are allowed at help on any certain ticket. Some tickets never get a response. Time limits on assistance or non-response. This leaves vendors frustrated with the platform. Not as smooth as expected. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to automatically route and save images, making invoice indexing and approval routing easier. ### 6. Fast, Efficient Payments—But ACH Supplier Experience Needs More Customer Focus **Rating:** 3.5/5.0 stars **Reviewed by:** Kathryn T G. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** When it works it is easy, quick, and efficient. It’s easy to track payment history to vendors and estimated receipt dates. Makes getting payments out without having to stuff checks. **What do you dislike about Paymode?** The constant focus on the bottomline at the expense of the customers and to the additional frustration of us the clients. There is an ambivalence to Basic ACH suppliers evident in the information provided them despite the fact that a favorable experience for them would heighten client loyalty. In the immediate future and long run. **What problems is Paymode solving and how is that benefiting you?** We have one person processing payments for 200 entities. That person has much more to do than just AP, so we don’t have time to process in-house check runs for all the payments. Paymode handling that is massive. ### 7. Simplifies Invoice Processing, Needs Better Navigation **Rating:** 3.5/5.0 stars **Reviewed by:** Adam K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I find Paymode valuable as it easily files, stores, and codes invoices. Searching for invoices is simple, making things easy to find. Issuing and approving payments is easy, and I no longer have to issue physical checks. I also appreciate that setting up vendors with Paymode is simple. Learning the software was relatively intuitive. **What do you dislike about Paymode?** When searching for payments in Paymode, especially the bank reconciliation reports, I have to re-run the report every time I click on a specific payment. I wish you could bounce back and forth. **What problems is Paymode solving and how is that benefiting you?** Paymode easily files, stores, and codes invoices, simplifying issuing payments. Searching for invoices is simple, making things easy to find. I no longer have to issue physical checks, and setting up vendors is straightforward. ### 8. Efficient Payment Management with Room for UI Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Zhixin (Kim) C. | Project Management Officer **Reviewed Date:** June 10, 2026 **What do you like best about Paymode?** I like that Paymode is simple and convenient to use, which helps us make company payments and transfers faster without too much manual checking or setup. The payment tracking and transfer process works especially well, making company payments smoother and easier to manage. Additionally, the setup was easy overall, and it didn't take too long. **What do you dislike about Paymode?** The interface could be a little more user-friendly for new users. Some steps may take time to understand at first. **What problems is Paymode solving and how is that benefiting you?** I find Paymode is convenient for payments and transfers, requiring no lengthy setup. It simplifies payment tracking and transfer processes, making company payments smoother and easier to manage. ### 9. Efficient B2B Payments with Easy Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Qutaiba M. | Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Paymode?** I use Paymode for Business to Business payments, including Accounts Payable, Accounts Receivable, and other transactions. It streamlines accounting and payments to different vendors in an efficient and automated process. I like the efficiency and the premium ACH feature. All our vendors and clients are already using Paymode, which makes transactions easier by completing them on one platform. I like everything about the platform. The initial setup was really easy with the assistance of the customer service AI. **What do you dislike about Paymode?** I like everything about the platform, the customer service could be a little faster. **What problems is Paymode solving and how is that benefiting you?** I use Paymode to streamline accounting and payments efficiently with an automated process, and all our vendors and clients already use it, making transactions easier. ### 10. Efficient Invoicing and Approval with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Chad H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Paymode?** I really like the flexibility Paymode offers with the different approval trees, which has given us more visibility in our payment processes. The customer service is free, and I've had very few issues with it. The initial setup was pretty smooth even though we had a few issues at the beginning that were all worked out in the first couple of months. Overall, it's a pretty good product. **What do you dislike about Paymode?** I have very issues with pay mode, nothing really at this point l. **What problems is Paymode solving and how is that benefiting you?** Paymode helps us with our workflows, approval processes, and makes getting invoices in our system and payments more efficient. It also provides visibility into our payments and lets us see what comes next in approvals. ## Paymode Discussions - [Is Paymode-X safe?](https://www.g2.com/discussions/is-paymode-x-safe) - 2 comments - [Who uses Paymode-X?](https://www.g2.com/discussions/who-uses-paymode-x) - 1 comment - [What is Paymode-X premium?](https://www.g2.com/discussions/what-is-paymode-x-premium) - 1 comment - [What does Paymode-X do?](https://www.g2.com/discussions/what-does-paymode-x-do) - 1 comment - [View Paymode pricing details and edition comparison](https://www.g2.com/products/paymode/reviews/paymode-review-7773457?section=pricing&secure%5Bexpires_at%5D=2026-07-05+23%3A19%3A52+-0500&secure%5Bsession_id%5D=48b2b912-4ab6-49d0-adb8-09c39c33b4de&secure%5Btoken%5D=37fc8f556162464b4477acc8b3718f1a015be979ac765eabe0dd9f512dcf0fd4&format=llm_user) ## Paymode Integrations - [HighRadius Accounts Receivables](https://www.g2.com/products/highradius-corporation/reviews) - [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [PredictAP](https://www.g2.com/products/predictap/reviews) - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) ## Paymode Features **Invoice Management** - Capture - Supplier Portal - Repository **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Match Invoices **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - KPIs - Payment Tracking **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Paymode Alternatives - [AvidXchange](https://www.g2.com/products/avidxchange/reviews) - 4.4/5.0 (324 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,778 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) - 4.6/5.0 (1,947 reviews)