# Paymo Reviews **Vendor:** Paymo **Category:** [Project Management Software](https://www.g2.com/categories/project-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 594 ## About Paymo Paymo is a complete time tracking, project management, and invoicing solution for client-focused teams of up to 20 people. From task planning to invoicing, Paymo helps agencies and professionals deliver on time, stay profitable, and manage projects without multiple tools. It is ideal for digital, creative, and marketing agencies, consulting businesses, software & engineering firms, and architecture firms. It allows you to manage client projects and business tasks, track work time, and invoice clients from one place, wherever you are. The primary focus of the software is helping teams track work time and manage projects from start to finish: - split projects into task lists and tasks and assign them to your employees or co-workers - automatically track work time at the office via web timer or on the go via mobile apps - submit and approve timesheets - keep everyone involved in a project up to date with what's happening through discussions - create customizable static and live reports and track business performance - store all the files related to the project - so everyone can access them anytime - visualize your team's work, eliminate bottlenecks, and reduce the idle time in your projects - keep track of time spent on all computer activities and allocate that time to projects - track expenses, generate estimates and invoices for the client, and get paid online - with milestones, the team knows when major project stages are due to be completed - save projects as templates and use them when you need to create a similar project - track project and client profitability ## Paymo Pros & Cons **What users like:** - Users value the **precise time tracking** of Paymo, enhancing productivity and simplifying billing with ease. (5 reviews) - Users praise the **intuitive interface** of Paymo, finding it easy to learn and navigate for effective project management. (4 reviews) - Users value the **customizable and user-friendly invoicing** feature of Paymo, enhancing billing efficiency and productivity tracking. (3 reviews) - Users value the **effective progress tracking** in Paymo, which enhances productivity and simplifies project management. (3 reviews) - Users value the **time-saving features** of Paymo, streamlining project management and invoicing effortlessly. (3 reviews) - Users appreciate the **intuitive interface** of Paymo, making time tracking and management easy and efficient. (3 reviews) - Automation (2 reviews) - Customization (2 reviews) - Users enjoy the **ease of use** of Paymo, making project management and invoicing a seamless experience. (2 reviews) - Easy Setup (2 reviews) **What users dislike:** - Users express frustration with **poor customer support** , citing unresponsive service and unresolved issues affecting their experience. (3 reviews) - Users express frustration over **limited app functionality** , particularly regarding task deletion and payment issues with customer support. (2 reviews) - Users often face **integration issues** due to a lack of customization and poor support responsiveness from Paymo. (2 reviews) - Users express frustration over the **lack of customization** in Paymo, limiting functionality for individual needs. (2 reviews) - Users find **limited features** in Paymo, wishing for customization options and essential functionalities in the basic plan. (2 reviews) - Users express concern over **missing features** , such as dark mode and basic time reporting in Paymo. (2 reviews) - Users find Paymo's interface **not intuitive** , complicating basic tasks and leading to dissatisfaction with functionality and support. (2 reviews) - Poor Reporting (2 reviews) - Billing Issues (1 reviews) - Color Limitations (1 reviews) ## Paymo Reviews ### 1. Paymo is easy to use and effective at what it does **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Paymo?** I like the ease with which I can add a new project, the colour-coding for different clients, the auto-time spent per project calculation, the timesheet layout and, of course, how I can easily create invoices based on the time added to the timesheet. The invoice itself can be bespoke-tailored to my needs as well. **What do you dislike about Paymo?** The text/font used in some parts of the app can be difficult to read (too small), there's no dark mode (that I could find), and I dearly wish there was - even if simple - Time Report functionality in the Starter option. I have zero need for the bells and whistles of the other options, being a one man band ... so paying almost double for that functionality doesn't make sense. **What problems is Paymo solving and how is that benefiting you?** I need to keep an accurate track of the time spent on client projects and using Paymo enables me to do just that. It also takes that time and completes part of my invoicing content for me. I look at it as an almost one-stop-shop, great for a freelancer like me. ### 2. Has everything I need to organize my workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Paymo?** What I like best about Paymo is how it brings task management, time tracking, and invoicing together in one easy-to-use platform. I use it daily, and it’s made my workflow much more efficient—no need to jump between different tools or manually transfer data. Everything is connected, so I can track my time on tasks and then quickly generate invoices based on that. The interface is clean and intuitive, and getting started was simple. **What do you dislike about Paymo?** If you delete a task by mistake, there is no way to recover it. All previous time entries from that task are gone for good, too. **What problems is Paymo solving and how is that benefiting you?** Paymo solves the problem of juggling multiple tools for project management, time tracking, and invoicing. Instead of switching between apps, I can manage everything in one place, which saves time and reduces errors. It helps me stay organized, track billable hours accurately, and get paid faster — all from a single platform. ### 3. Paymo makes organizing and invoicing effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about Paymo?** Paymo’s precise time tracking links every minute to specific tasks and projects, simplifying billing and productivity tracking. Customizable, well-designed invoices and clear, visual stats make progress easy to see, all within an intuitive interface that’s effortless to learn. **What do you dislike about Paymo?** Nothing to mention in this regard, it has consistently met our needs from the start, even in high-demand scenarios. **What problems is Paymo solving and how is that benefiting you?** Paymo helps us track hours more accurately, streamline billing, and reduce project closing times. Paymo is ideal for any team that wants to optimize its time management and have clear control over each project. ### 4. Funds received from client not transferred to my bank account for three days **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Paymo?** I am not sure what, if anything, I particularly like about Paymo. Maybe the invoice, and keeping track of my time. **What do you dislike about Paymo?** A client paid me promptly using a credit card two days ago. The funds are stuck somewhere and I have NOT received them in my bank account. Customer Service at Paymo has not responded to three requests for help. There isn't a human being available to trouble-shoot this problem. Advertising for Paymo says I will get my money immediately. This is largely why I signed up. This situation is unacceptable and yet I am powerless to do anything about it. Furthermore, you do not issue receipts for payments of invoices; you have a lame "PAID" sticker that you can add to a receipt which DISAPPEARS when the client tries to print a copy of it. Very lame. **What problems is Paymo solving and how is that benefiting you?** None. Paymo has created problems for me. ### 5. Great and Intuitive Software, but support is not very helpful **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Paymo?** It combines project management along with time and tracking, allows managers to easily get overview of ongoing projects and plan resources accordingly. **What do you dislike about Paymo?** It's simple, intuitive to use, I can imagine it will suit small team really well. But lacks several key features. Compared with its alternatives, it is not customizable at all. And when you reach out to support to get to know more about their future plans, there's no helpful response nor alternatives or workaround provided, which is kind of a disappointment. **What problems is Paymo solving and how is that benefiting you?** One top solution for Project Management along with Time and Expense tracking, so that manager can have a overview of the health status of each ongoing projects ### 6. Well designed app, but not the best customer support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about Paymo?** The application seems well-designed, with a lovely interface and some great features. It has a lot of potential, provides a good user experience, and a good price. **What do you dislike about Paymo?** I really wanted this app to work for my business, but I was pretty disappointed with their customer support. I had a few questions related to functionality, future plans, and, after not hearing from them, how to completely delete an account. I followed up twice, but the sales team didn’t get back to me—probably because I wasn’t going to buy. Notably, they were quick to respond during the trial. It seems like they are only interested when it suits them. I found a much better alternative. **What problems is Paymo solving and how is that benefiting you?** None. ### 7. PAYMO IS AN EASY,ORGANIZED AND EFFECTIVE TOOL FOR PROJECT MANAGEMENT. **Rating:** 5.0/5.0 stars **Reviewed by:** Joanne S. | marketing specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about Paymo?** It is easy to use and learn,with alot of features.It's ability to bill our clients with the timesheet completes our process perfectly.It has fairly complete dashboards for generating reports and useful information for stakeholders.Am able to send out invoices that can be paid with Paypal whether the customer is a registered user or not.Paymo is a great tool and i highly recommend it. **What do you dislike about Paymo?** Honestly,i have nothing negative about this tool.Paymo overall is really good and great in our organisation. **What problems is Paymo solving and how is that benefiting you?** With Paymo,am able to see all my projects whether they are complete,inactive,archived and also solve problems and experience benefits.Invoicing has become easier,as i am able to assign client an invoice and have it sent directly to the client's email address.Due to it's flexibility and suitability for different projects,we have gained a lot of insights through the visual data overviews. ### 8. Paymo is an affordable project management software to manage client work, track time, send invoices. **Rating:** 4.5/5.0 stars **Reviewed by:** Khalid A. | Chief Information Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2024 **What do you like best about Paymo?** 1. Get a bird's-eye view of your team's schedule. 2. Cut down on unnecessary communication and meetings meant to find out who's available for work, who's overbooked, and who's underbooked. 3. With Paymo's scheduler, you get all these answers on a beautiful visual timeline without having to check in on your team? **What do you dislike about Paymo?** 1.Nothing is major about it except for the price tag. **What problems is Paymo solving and how is that benefiting you?** 1. Automatic ghost bookings 2. Employee & project schedules on the same timeline 3. Real-time team scheduling 4. Paymo can see who's overbooked or underbooked 5. Built-in leave planner ### 9. hassle free digital workspace for task management and workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Shams A. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Paymo?** The best thing about paymo is the client invoicing, we wouldn't be dependent on any other platform for doing it - paymo does it for us just in a few clicks. Also, it's a grete alternate to otherproject management softwares, where an organisation can track the tasks assigned to their executives and also track the progress **What do you dislike about Paymo?** the pricing of Paymo comes at a higher end, making it somewhat difficult for small boutiques business to take advantage of and also the mobile app which has very few limited options available as that of the desktop version of paymo. **What problems is Paymo solving and how is that benefiting you?** Paymo is solving the major problem of efficiently managing projects, tasks and bill to my clients. ### 10. My Experience with Paymo at Work **Rating:** 4.5/5.0 stars **Reviewed by:** Ezequiel G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Paymo?** I like that it automatically tracks everything I do on my computer. Especially how easy it is to upload tasks, either by name or by the time you did a task. **What do you dislike about Paymo?** It doesn't have a "travel mode". What do I mean by this? At work, they want to track our time traveled from home to work and vice versa, but if I close my computer Paymo stops tracking. It would be quite useful for me if I could activate a travel mode before going to work so I could upload that instead of nothing. **What problems is Paymo solving and how is that benefiting you?** The main problem Paymo is solving for me is the tracking issues of working from home. How can I prove to my boss that I worked X hours on a project? I do it through Paymo. ## Paymo Discussions - [Does Paymo offer integrations with other apps?](https://www.g2.com/discussions/does-paymo-offer-integrations-with-other-apps) - 1 comment, 1 upvote - [How much does Paymo cost?](https://www.g2.com/discussions/how-much-does-paymo-cost) - 1 comment, 1 upvote - [Is paymo free?](https://www.g2.com/discussions/is-paymo-free) - 3 comments - [View Paymo pricing details and edition comparison](https://www.g2.com/products/paymo/reviews/paymo-review-155476?section=pricing&secure%5Bexpires_at%5D=2026-05-23+06%3A54%3A48+-0500&secure%5Bsession_id%5D=ec1e4fc7-14a4-4a29-adc4-2425b17b7c5d&secure%5Btoken%5D=5bde5fb860d978090a38894354f503cdf18ae01689141da3d2d845d2328d2e57&format=llm_user) ## Paymo Features **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - To-Do Lists - Dependencies - Drag & Drop - Recurring Tasks **Planning** - Capacity - Scheduling **Tasks** - Tasks - Details - Priority **Task Creation** - Creation & Assignment - Due Dates - Drag & Drop **Bill Generation** - Templates - Digital Billing - Recurring Billing **Agentic AI - Kanban Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Project Budgeting - Templates - Critical Path - Time & Expense - Methodologies **Optimization** - Performance - Forecasting - Corrections **Kanban Boards** - Kanban Cards - Drag and Drop - Visibility **Task Management** - Task Prioritization - To-Do Lists - Dependencies - Recurring Tasks **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Resource Management** - Resource Definiton - Capacity - Scheduling **Planning** - Workflow - Backlog - Optimization **Integration** - Accounting - Payments - ERP **Generative AI** - AI Text Generation - AI Text Summarization **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Project Monitoring** - Baselining / KPIs - Resource Allocation - Dashboards **Agentic AI - Billing** - Autonomous Task Execution **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Mobile Time Tracking** - Time Tracking **Administration** - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline ## Top Paymo Alternatives - [Wrike](https://www.g2.com/products/wrike/reviews) - 4.2/5.0 (4,451 reviews) - [monday Work Management](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (14,958 reviews) - [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) - 4.4/5.0 (1,176 reviews)