G2

Monica M.

Principal Clerk

Small-Business (50 or fewer emp.)

11/13/2026

"Smooth Navigation and Fast Registration Status Updates"

4.5/5

What do you like best about PaymentWorks?

Navigating the product is smooth. I was trained how to navigate the site and it was really simple once I understood how it works. I think it performs really well. I really enjoy seeing the progression of the registrations status and the speed of updates that come in. Review collected by and hosted on G2.com.

What do you dislike about PaymentWorks?

I wish that we could call the PaymentWorks support team. Putting in tickets are fine, I do prefer communication via email but sometimes it is much easier to verbally explain issues vendors may be having. Also, vendors that are not tech savvy would also prefer speaking to someone on the phone instead. Review collected by and hosted on G2.com.

What problems is PaymentWorks solving and how is that benefiting you?

Every so often, scammers would pretend to be a vendor and email our departments wanting to update sensitive payment or contact information for a business. Now utilizing PaymentWorks we have enforced a strict policy saying vendors must update their information via their PaymentWorks account. We will not update information via email request. Review collected by and hosted on G2.com.