Paylocity has been a game changer in automating processes we used to do manually. It has been fairly user friendly and easy to learn. I enjoy that the company/software is constantly evolving and trying to improve their systems so they are not staying stagnant in the HRIS world. We use multiple modules with Paylocity from HR & Payroll to Time & Labor, Performance, Learning, Onboarding, and more. It has helped to really streamline many of our manual processes and it is so helpful to have it all on one platform. Additionally, I love that Paylocity provides data analytics for your company. It provides a lot of useful insights when determining recruitment data, turnover, demographic information and so much more. We've been pretty lucky with the cost of Paylocity as we have been with them for a while so our rate does not change. It's nice to be able to rely on consistent pricing instead of unexpected jumps. Review collected by and hosted on G2.com.
I find it frustrating that if you need something changed in the system that's more of an internal system function, it's not something their support team can do quickly, and it's not even guaranteed. Paylocity reps can pass information on, but that is where it can end. I wish they could build or change internal functions in their system to fit your company needs. I also dislike that the level of knowledge varies based on the Paylocity representative you are working with. It plants a seed of doubt ongoing when you are seeking help and receive an answer but find out later that it was actually wrong. We have had really great experiences with knowledgeable representatives but we have definitely had our fair share of representatives who did not know what they were talking about. Review collected by and hosted on G2.com.