G2

Verified User in Cosmetics

Mid-Market (51-1000 emp.)

9/17/2026

"Payhawk Streamlined Our Expense Management and Accelerated Reconciliation"

4.5/5

What do you like best about Payhawk?

One of the things I like most about Payhawk is how easy it makes expense management. Whenever we use our corporate cards, the transaction automatically appears in the mobile app. We simply take a photo of the receipt, and Payhawk extracts most of the relevant information, so we only need to review and approve it. The approval workflow has also improved considerably. Managers don't have to wait until the end of the month to approve all the expenses. They can review and approve expenses daily, making the entire process much smoother and reducing unnecessary back-and-forth. In addition, Payhawk has made our monthly reconciliation process with our ERP much faster and more efficient. The information we receive is also more accurate and reliable, which helps reduce manual work and potential errors. Review collected by and hosted on G2.com.

What do you dislike about Payhawk?

One area that could be improved is customer support response times. On some occasions, it can take a while to receive a response, particularly when taking US business hours into account. Faster support coverage across different time zones would make the overall experience even better. Review collected by and hosted on G2.com.

What problems is Payhawk solving and how is that benefiting you?

Before implementing Payhawk, we struggled with having corporate cards and expense management in separate processes, which created additional administrative work for our finance team. We also relied heavily on the information provided manually by our sales team, which was often less detailed and accurate than we needed. With Payhawk, we can now manage cards and expenses in a single platform, which has significantly streamlined our day-to-day financial operations and reduced the time spent on administrative tasks. Another major improvement is the quality and granularity of our expense data. Payhawk allows us to customize the system to match our company's specific needs, ensuring that expenses are correctly categorized and enriched with the information we need. This has enabled us to take our expense analysis to a much deeper level, while also improving the accuracy of our accounting and monthly reconciliation. The AI-powered autofill feature also saves a significant amount of time by automatically extracting and pre-filling expense details from receipts and invoices, reducing manual data entry for employees and the finance team. Overall, we have moved from a more manual and fragmented process to a centralized and structured one, saving time for both the finance and sales teams while giving us much better visibility and control over company spending. Review collected by and hosted on G2.com.