Devon D.
DD
CEO
Small-Business (50 or fewer emp.)
"Paychex Flex Lives Up to the Name"
5/5
What do you like best about Paychex?

I love the convenience of managing my paycheck with Paychex Flex. It's as easy as logging into the app/website and downloading paystubs, seeing upcoming pay, managing my contributions to my 401K, opting out of the 401K, etc. I had doubts going in when our company was introduced to it but it has been on my favorite apps because it's really great for managing that information. I also like that the app is secure. I constantly am forced to log back in like about every 2 weeks. It's a small inconvenience that I'll gladly take over having my information hacked or stolen. It has also allows for Face ID on the iPhone but will still make you log in manually ever so often. Review collected by and hosted on G2.com.

What do you dislike about Paychex?

I dislike that I have to constantly manually log in. If I'm being honest, this is something of a reach. Manually logging in really isn't that big of a deal because it's a security measure. However, I would recommend they adjust it to maybe once a month instead of every several weeks. If you don't remember your password and the app is forcing a manual log in, you'll have to do a password reset. The thing is they require a complex password with a capital letter, lower case, number, etc. If you're not prone to remembering log in information, it would be best to write it down somewhere otherwise you'll be doing a password reset at least once a month and that can be so annoying. Review collected by and hosted on G2.com.

Paychex
Response from Tiffany Smith of Paychex

Thank you Devon for your 5 star review. We appreciate your feedback. Thank you

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