QL
Director of Operations
Small-Business (50 or fewer emp.)
"Financial Flexibility for Employees, Backed by Excellent Service"
5/5
What do you like best about Payactiv?

What I like most about Payactiv is how much our employees appreciate having access to their earned wages when they need them. It's been a great addition to our benefits package, and a good number of our team members use the service every pay period. Beyond that, the customer service and support we've received from Payactiv have been spectacular. Their team has been incredibly responsive, helpful, and attentive whenever we've needed assistance. Overall, it's been a great experience, both for our employees and from an administrative standpoint. Review collected by and hosted on G2.com.

What do you dislike about Payactiv?

The biggest challenge we experienced was during the initial rollout, particularly with employee enrollment and the transition from our previous payroll provider to ADP. A few employees encountered issues activating their accounts, which caused some delays and frustration. Fortunately, Payactiv's support team was very responsive and helped us work through those challenges. Since then, things have been running smoothly, and I haven't encountered any significant issues. A more seamless onboarding and integration process would be my only suggestion for improvement. Review collected by and hosted on G2.com.

See what 147 reviewers think of Payactiv

4.6 out of 5 · Verified reviews from real users

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