G2

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

11/28/2016

"Game Changer"

5/5

What do you like best about Party Center Software?

The booking software is exactly what we needed. It allows customers to book online and pay their deposit at the time of the booking. They are able to see current availability and they are able to add on additional features. The integrated POS system allows us to go back and forth between bookings and other sales. Review collected by and hosted on G2.com.

What do you dislike about Party Center Software?

I wish it was compatible with apple. We had to purchase new equipment to get things going. Sometimes the system is slow and we are not sure if it's our equipment or internet connection. Review collected by and hosted on G2.com.

Recommendations to others considering Party Center Software:

It is great if you make reservations for parties whether it be reserving tables or reserving party rooms. The POS system is great as well and can be customized to your different areas of business. For example, we have Ticket Box, Snack Bar, Carnival, etc. You are also able to access the different categories from any terminal and it still allows your register to balance while still tracking the specific sales. Review collected by and hosted on G2.com.

What problems is Party Center Software solving and how is that benefiting you?

We have been able to book more parties and take deposits at the time of booking. Before, we had a form people would fill out online. Customers were not able to see current availability. We would have to handwrite submitted forms into our book if the spot they requested was available. The customer would then need to call in to pay their deposit after they receive confirmation.

This system has changed all of that. All reservations are online. They can be made online or in person. We can see the calendar from anywhere. There is never any over booking. We have also been able to max out on our bookings and we have almost zero parties that book that do not pay their deposits. Review collected by and hosted on G2.com.