G2

Tawny B.

Estimating & Purchasing Lead

Small-Business (50 or fewer emp.)

12/30/2025

"Exceptional Tool with Outstanding Support"

5/5

What do you like best about Paperless Parts?

I truly appreciate the Paperless Parts team and the dedication they've put into to creating such an incredible tool. They’re always working to find new, innovative ways to improve the product, making our lives easier. While at the same time consistently providing top-notch customer service. Review collected by and hosted on G2.com.

What do you dislike about Paperless Parts?

I honestly don't have much negative to say. Whenever I've had an issue/question/concern and brought it to someone's attention, it get's addressed one way or another right away. My biggest "pet peeve" would be that when building an assembly, the system only allows components to be entered as whole numbers. So, it's not possible to list a consumable, such as Loctite, as a fraction or as part of an assembly. As a result, unless you find a workaround, it appears as though you need a full bottle of Loctite for each assembly when integrated. Review collected by and hosted on G2.com.

What problems is Paperless Parts solving and how is that benefiting you?

Paperless Parts has truly transformed our quoting process, making it significantly faster, easier, and more streamlined. The platform’s features eliminate much of the tedious, time-consuming data entry, allowing me to focus on work that truly adds value. Being able to collaborate with my team directly within the system means we no longer need to be in the same location at the same time, which has removed a major obstacle. The platform also provides clear visibility across the team, ensuring there’s no uncertainty around how a part was quoted or who made specific adjustments. AI-driven insights highlight critical information within prints and files, helping prevent important details from being missed during the quoting phase. We've received numerous compliments from customers about the professional presentation of our quotes, and they appreciate the convenience of being able to place orders online directly from those quotes. Upon receipt of an order, with the click of a button, we're able to integrate all of the information and files directly from the quote into our ERP. Review collected by and hosted on G2.com.