Paperflite makes it much easier for our team to organize, share, and track sales and marketing content in a way that fits into our existing workflows. I especially like that it connects with tools our team already uses, like HubSpot and Slack, so reps can access and share content without constantly switching platforms. The engagement visibility is also really valuable because we can see how assets are being used and how prospects are interacting with them, which helps us make better decisions around follow-up, content performance, and future enablement.

Their support team has also been a standout part of the experience. Madhumita, our customer success manager, has been proactive, responsive, and thoughtful about helping us apply Paperflite to real initiatives like onboarding, sales enablement, loyalty program communications, content audits, and AI/search workflows. It feels less like a generic content platform and more like a tool that can evolve with how our team works. Review collected by and hosted on G2.com.

The only real inconvenience I’ve run into is that when an email sent through Paperflite is undeliverable, there isn’t an easy way to recover or resend the original message on my own. I have to reach out to support to have it resent, which adds an extra step.

That said, it has not been a major issue because the support team is very patient, responsive, and quick to help whenever it comes up. Review collected by and hosted on G2.com.