Kat S.
KS
Writer/Storyteller
Small-Business (50 or fewer emp.)
"Better than a virtual assistant"
5/5
What do you like best about Paperbell?

Paperbell takes care of 80% of the administrative overhead of my coaching business. I do the accounting and pay the taxes and do a little setup tweaking here and there, but mostly I just show up and coach. Paperbell does the scheduling and rescheduling, most of the emailing, handles payments, holds all my packages, syncs up my calendars, sends reminders about sessions as they're coming up and session credits as they're coming up on expiration. All the things! On the rare occasions I've had issues their team is a delight to work with, and there's been a steady trickle of thoughtful improvements to the platform in the two years I've been using it. It's the most expensive software I use in my business, and the renewal charge I'm happiest to see. Review collected by and hosted on G2.com.

What do you dislike about Paperbell?

I wish the built in contracting was a bit more customizable, for example requiring fillable fields from clients. My lawyer says my contracts aren't enforceable without the client's location in them, so I'm not able to use the built in contracting features, and I'm sad about it. That said, there's no upcharge for the contracting feature (or any other feature) and I think to use that aspect of pretty much any digital signature gathering platform would require Paperbell to pay more for API access, so it makes tons of sense to me that this limitation exists. Review collected by and hosted on G2.com.

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4.7 out of 5 · Verified reviews from real users

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