--- title: Paperbell Reviews meta_title: 'Paperbell Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 63 reviews by the users' company size, role or industry to find out how Paperbell works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 63 scale: '5' date_modified: '2026-07-13' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Paperbell Reviews **Vendor:** Paperbell **Category:** [Coaching Software](https://www.g2.com/categories/coaching) **Average Rating:** 4.7/5.0 **Total Reviews:** 63 ## About Paperbell The Easiest Way to Sell Coaching Online Your new coaching website has arrived! Everything you need to land and coach clients, in one platform. Here’s How It Works: 1️⃣ Launch Your Site With a few clicks, you’ll have a gorgeous website that sells any kind of coaching package you can dream up. All perfectly tailored to your brand, of course! 2️⃣ Share Your Offers with The World Get clients from Instagram, TikTok, Facebook & more. Just link your Paperbell site to wherever you hang out online. 3️⃣ Fill That Coaching Calendar Your clients and prospects pay and schedule right from your new site! Everything’s connected and easy to use. Click, click, coach! Turn Your Coaching Skills into Coaching Income Stop struggling with building a business from scratch – Paperbell handles all the tricky moving parts in one place, automatically. Stop the endless research and second-guessing, your answer has arrived! Just grab Paperbell to have everything you need in one easy, affordable place. ## Paperbell Pros & Cons **What users like:** - Users value the **excellent coaching quality** of Paperbell, particularly appreciating supportive sessions and outstanding customer service. (1 reviews) - Users praise the **amazing customer support** of Paperbell, making their experience smooth and effortless. (1 reviews) - Users appreciate the **ease of use** of Paperbell, making their coaching experience simple and enjoyable. (1 reviews) **What users dislike:** - Users wish Paperbell would improve by adding **PayPal and Stripe payment options** for better flexibility and convenience. (1 reviews) ## Paperbell Reviews ### 1. Transformative for New Coaches with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Breah K. **Reviewed Date:** January 09, 2026 **What do you like best about Paperbell?** I love how easy Paperbell is to use and the sessions they have for newbies like myself. Their customer service is amazing. I struggled for about two years to get my coaching website done with other companies, but with Paperbell and a session with James, I'm almost finished and ready to go live. It's priceless to me, and I'm very thankful I found them. **What do you dislike about Paperbell?** The only thing I wish Paperbell would change is allowing PayPal and Stripe to be used, because I need both. **What problems is Paperbell solving and how is that benefiting you?** I use Paperbell to set up my coaching website easily despite my tech handicap, solving a two-year struggle with other companies. Their user-friendly platform and excellent customer service, including sessions for newbies, are priceless to me. ### 2. Better than a virtual assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Kat S. | Writer/Storyteller, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2024 **What do you like best about Paperbell?** Paperbell takes care of 80% of the administrative overhead of my coaching business. I do the accounting and pay the taxes and do a little setup tweaking here and there, but mostly I just show up and coach. Paperbell does the scheduling and rescheduling, most of the emailing, handles payments, holds all my packages, syncs up my calendars, sends reminders about sessions as they're coming up and session credits as they're coming up on expiration. All the things! On the rare occasions I've had issues their team is a delight to work with, and there's been a steady trickle of thoughtful improvements to the platform in the two years I've been using it. It's the most expensive software I use in my business, and the renewal charge I'm happiest to see. **What do you dislike about Paperbell?** I wish the built in contracting was a bit more customizable, for example requiring fillable fields from clients. My lawyer says my contracts aren't enforceable without the client's location in them, so I'm not able to use the built in contracting features, and I'm sad about it. That said, there's no upcharge for the contracting feature (or any other feature) and I think to use that aspect of pretty much any digital signature gathering platform would require Paperbell to pay more for API access, so it makes tons of sense to me that this limitation exists. **What problems is Paperbell solving and how is that benefiting you?** Coaching in real time has the potential to be a nightmare between calendar syncing, Zoom scheduling, time zones, collecting payments ahead of sessions... and I rarely have to think about any of that because Paperbell handles it all for me. It also has one of the nicer implementations of sliding scale/multi tier pricing I've come across, which was a deciding factor in my initial selection of the platform. ### 3. They offer many great features to help you automate your coaching business. **Rating:** 3.0/5.0 stars **Reviewed by:** Lydia G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Paperbell?** Paperbell makes it easy to offer different packages and collect payments for them. They also make it easy to give out resources with your packages and you can make notes on your client's profile that only you can see. **What do you dislike about Paperbell?** Paperbell doesn't include any big marketing features to help you find clients. You have to find clients and then send them to Paperbell to purchase your packages. **What problems is Paperbell solving and how is that benefiting you?** They are helping me keep track of appointments, collect payments from customers, give out resources with my packages, keep notes on my clients, and they also have some nice analytics features. ### 4. No need to hire a VA--Paperbell takes care of it all in one platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Meagan S. | Life Transitions Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Paperbell?** I love my Paperbell account. It simplifies so many things in my coaching business! It has everything you need: the ability for clients to access your calendar & schedule, integrate with stripe (or PayPal) to allow clients to pay in one sum or divided up over time (however you decide) using autopay, upload your client contract so they sign it as part of the check out process (hellosign is included as part of that--so convenient!), upload and save notes that you can make viewable to your client or not & they can send notes back, create a Shop Page with a variety of packages and offerings, keep track of your clients all in one place....there's more. But I'll stop for now. If you're on the fence, go for it. Totally worth the money. **What do you dislike about Paperbell?** The interface that you as the business owner see is very simple and basic. When you log in, the words "Appointments," "Availability," "Packages," "Clients," & "Sales" are across the top, along with your profile button in the top righthand corner. There's not a lot of pictures and such as it's mostly text. At first this threw me because I'm used to colors, arrows, buttons, etc. telling me where to go and what to do in our techy world filled w/ animation, gifs and jpgs. I share this to encourage you to stick with it especially in the beginning. It becomes like riding a bike as you figure out where all the records and the needed information is located. It becomes second nature. **What problems is Paperbell solving and how is that benefiting you?** Paperbell is making it possible for me to cut my costs by not having to hire certain things out right now. This is especially important as my coaching business is very young and still growing. **Official Response from Samantha PB:** > So amazing to have you here Meagan - we will be your VA, any day :-) I totally love that got over that hump. Whenever I chat with coaches there is this initial hesitation but after a couple hours playing around they definitely get the rewards. Sounds like you did, too! We appreciate you so much! Samantha, Team Paperbell ### 5. I. Love. Paperbell. Fullstop. **Rating:** 5.0/5.0 stars **Reviewed by:** Abby H. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2023 **What do you like best about Paperbell?** I love the visual appeal of Paperbell - so much more elegant than other platforms I've used! And the customer support team is THE BEST there is, bar none. **What do you dislike about Paperbell?** It is on the pricier side, but when you see the simplicity and elegance of the platform,, and experience the world-class customer support service, you understand why. **What problems is Paperbell solving and how is that benefiting you?** Having a place to host packages that my clients can purchase, being able to send them automated emails and forms. ### 6. After 3 Yrs… Finally Found My All In One Coaching Client Platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Connie O. | Life Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Paperbell?** As a coach with ADD I find it extremely helpful to be able to keep the majority of my coaching functions all in one spot! The fact that it has a client portal is another huge plus and helps me show up to my clients in a very organized way. Not to mention I love it for any of my clients who may also have organizational struggles. Although other systems have client portals, they don’t seem to have all the other functions and capabilities that Paperbell has, and they are definitely not as streamlined and easy to use. **What do you dislike about Paperbell?** The one thing I wish it had was a separate user email address. I like to keep my business functions on one email and my coaching notifications on a separate email. But now that Inthink about it... I might be able to create my own rule for that. **What problems is Paperbell solving and how is that benefiting you?** I've been looking for a great all in one platform for a few years now. The fact that this platform had a scheduling tool that connected directly to my Google calendar and had the ability to create packages and take payments, while also having the organized client portal, meant I had one less tool to sign into and manage. **Official Response from Samantha PB:** > We're delighted that you found us, Connie - even if it took a few years. Having everything a coach needs in one spot is our aim and it sounds like we're the perfect match for you. Please reach out to us if you still need help working out how to separate out your email addresses. I agree, it sounds like it could be something that is worked out behind the scenes. Samantha, Team Paperbell ### 7. This is one of the best investments I've ever made. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** January 30, 2023 **What do you like best about Paperbell?** Paperbell is the answer to all of my coaching prayers - even the ones I didn't know about. It's beautifully designed, intuitive and ... this is the best part .. the customer service is amazing. **What do you dislike about Paperbell?** I do have to rely on customer support a lot. I'm so grateful it's there and I do know the fault is mine. I get confused because it's a lot of decisions and it's my first time. But with their generous support, I'm more and more confident. **What problems is Paperbell solving and how is that benefiting you?** Paperbell beautifully manages my calendar. It manages all of the information my clients share. And I love how supported I feel. In fcat, Paperbell doesn't just host this coaching site, they've taught me a ton about coaching and the business of being a coach. **Official Response from Samantha PB:** > Delighted to hear that we've been so supportive. Definitely want to make sure you have everything you need without us though :-) If there's ever anything you think could be improved for future coaches, you know where to find us. Aside from that we are so happy you found us and that you are learning. We also learn from you. Samantha, Team Paperbell ### 8. I love Paperbell **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Paperbell?** I have been reading Paperbell blog post on Pinterest for at least a year. I started to notice that Paperbell was advertising a service of their own, but I have a very small business so the manual (Calendly, google, Evernote and Typeform) way of doing everything was fine for me. I realized, however, that taking on one or two more clients made the manual way a hassle, so I went back to Paperbell to look into what they offered. I figured the blogs were always useful, straight to the point and I liked the look and feel of the website, so I might like some of the services provided. To my delight, I saw the free trial, and to my surprise it gave access to everything. In one evening I set up all my packages and landing pages. No tutorials or demos were necessary. The sight was easy to navigate and flowed so well. Once I was done setting everything up I felt like I had something I would be proud to share with clients that was beautiful and easy to use. I'm excited to be able to provide a smooth and professional set up process that is less work for me at the same time. I love that the client profile keeps track of sessions remaining, documents shared and packages purchased. I love, literally, all of the features provided on my end and how easy it is to set everything up and keep track of everything in one place. Paperbell is a great solution for my company for a number of reasons and it combines many services that I was using into one simple tool. **What do you dislike about Paperbell?** One thing I would like to see added is the option for clients to log in without having to check their email for a confirmation code. It's not really an issue, but it would make the process one step easier for them. **What problems is Paperbell solving and how is that benefiting you?** Paperbell makes running my business more manageable by allowing me to customize my packages, easily link to my website, share files with clients, collect payments, allow clients to book, etc. It's basically the admin side of my business. **Official Response from Samantha PB:** > Delighted for your response - the blog is a favorite of many coaches out there! We get a lot of coaches that try the manual route and then try us - the winner is pretty clear ;-) Appreciate your feedback about getting the verification code. We thought verification codes over setting up a password would be an easier way since it's sometimes hard to remember a password, but easy to remember email! Will definitely share your feedback with the team though. Thanks again for sharing your review! Samantha, Team Paperbell ### 9. Loving Paperbell so Far! **Rating:** 4.0/5.0 stars **Reviewed by:** Diana T. | CEO at Diana Tyser Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Paperbell?** I like how everything is streamlined and easy. It's very self-explanatory and simple to use. There is no guesswork, no confusion and it's laid out step by step. It made the set-up process super easy to use. VERY user-friendly. I love that I can customize everything to match my brand so my clients aren't confused when they land on a new site. It feels like it is part of my website. I also love that everything is on one platform. I don't have to have a separate booking program, I don't have to log into zoom and copy and paste a link, and I don't have to invoice my clients - everything is in 1 place. Makes my life and running my business so much easier! **What do you dislike about Paperbell?** My only dislike so far is when you email a client directly from the Paperbell software, they receive the email from 'Paperbell' versus my name. This can cause confusion for my customers since they don't really know what Paperbell is. However, I emailed customer service about this and requested that this be changed and they responded very quickly stating that this request is already in the works and will be implemented in the next few months! Thank you for listening to us, Paperbell! **Recommendations to others considering Paperbell:** I would totally recommend Paperbell to other Coaches out there. It is so easy to use and I love that everything I need is all in one place! This makes your life and business so easy! **What problems is Paperbell solving and how is that benefiting you?** Paperbell helps keep me organized. Because everything I need is in one centralized location, I don't feel overwhelmed running my business, updating my packages, receiving payment from clients, sending communication, etc. It has been great so far! **Official Response from Laura Roeder:** > Diana I am so happy to hear that you're finding Paperbell so user-friendly. :) "My only dislike so far is when you email a client directly from the Paperbell software, they receive the email from 'Paperbell' versus my name. " Good news, we have now changed this! All emails come from your name. ### 10. Simple and elegant platform that is continually getting improved **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy L. | executive coach, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Paperbell?** It is so nice to have in one place nearly everything that a coaching business would require. I like that the platform features provide a lot of room to grow and experiment as I consider how my business and offerings might evolve in the future. It also makes it so user-friendly for the client (they can sign their contract, pay, and schedule in one smooth process) and saves time, back-and-forth communication, and the mental burden of addressing undone administrative items for everyone. The biggest surprise for me is how nuanced you can be in controlling your calendar availability: e.g., you can automatically have it create 30min. buffers between meetings. I think I am now done with experimenting with Calendly as a result. **What do you dislike about Paperbell?** One thing I do appreciate is that the Paperbell team is continuing to roll out improvements that address specific user feedback -- so I encourage coaches who have ideas and desired features to contact Paperbell! They seem to keep a tally of requested items. I would love: (1) a way to schedule or customize the "payment plan" options so that they are not simply monthly, but can be aligned, for example, with the common policy of charging half upfront, and then half halfway through a coaching package. (2) a way for clients to click a button to download an automatically generated invoice for their own records or for the purposes of getting reimbursed by their company. (3) I haven't yet figured out how to use graphics and logos very well; when I try to insert my own coaching business logo, it ends up looking a little small or out of proportion to the page. (4) for some reason, editing packages ends up being very unwieldy and slightly unintuitive; I keep clicking in and out of various windows to get to the thing I'm trying to edit. (5) I wish unavailable times were simply not shown on the scheduling page. At the moment, they appear to be grayed out. (6) I wish there were an option for clients to pay via direct transfer (Stripe integration allows only credit card, which automatically charges a small fee). **What problems is Paperbell solving and how is that benefiting you?** As noted above, I love relieving myself and my clients of the burden of managing multiple, separate steps. I like knowing that I'm providing a very user-friendly experience. **Official Response from Samantha PB:** > Thanks so much for your trust and review of us, Kathy! In terms of your feature requests: Hear you for the payment plan. It is something that sounds like it may be a Stripe limitation as I have seen this elsewhere but I am going to add your vote! Since the billing is all done in Stripe or PayPal at the moment, we won't be able to add the downloadable invoice at this time but I will definitely add your vote to this as well. Please reach out to us and we would be delighted to help you make your logo look stunning - same with if you have any trouble building your packages and to chat about the availability issue! We don't allow for bank transfer within Paperbell but you can take payments any way you like and then simply gift the package :-) Again, we're here for you so just reach out whenever you need anything at all! Samantha, Team Paperbell ## Paperbell Discussions - [Membership](https://www.g2.com/discussions/membership) - 1 comment, 2 upvotes - [How can I add a client to a package, if the client has paid me through an outside source such as venmo or cash?](https://www.g2.com/discussions/how-can-i-add-a-client-to-a-package-if-the-client-has-paid-me-through-an-outside-source-such-as-venmo-or-cash) - 4 comments, 1 upvote - [What is Paperbell used for?](https://www.g2.com/discussions/what-is-paperbell-used-for) - 1 comment - [View Paperbell pricing details and edition comparison](https://www.g2.com/products/paperbell/reviews/paperbell-review-4741591?section=pricing&secure%5Bexpires_at%5D=2026-07-14+09%3A59%3A29+-0500&secure%5Bsession_id%5D=82fcf34b-408f-43f9-bebd-af6a6fd22e5c&secure%5Btoken%5D=d23bfe767c04e47445b8801c9f31081175e9c892be81719894ef137399f3fcc7&format=llm_user) ## Paperbell Features **Administration** - Scheduling - Payment Processing - Invoicing **Coaching** - Client Plans - Notekeeping - Session History - Messaging - Goal Tracking - Resource Library **Business Management** - Client History - Promotions - Surveying - Marketing Tools **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Agentic AI - Coaching** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Paperbell Alternatives - [Profi](https://www.g2.com/products/profi/reviews) - 4.7/5.0 (74 reviews) - [Practice](https://www.g2.com/products/practice/reviews) - 4.8/5.0 (64 reviews) - [Delenta](https://www.g2.com/products/delenta/reviews) - 4.9/5.0 (31 reviews)