I love the CDP AI in PangoCDP, which uses both online and offline signal data to forecast customer purchase potential. This capability helps us increase conversion rates for CRM, telesales, and the online experience. I appreciate how they combine data by auto-tagging on customer engagement hits, using web logs, call logs, social logs, and transaction logs to forecast when and what customers intend to buy, and then suggest that back to us. Review collected by and hosted on G2.com.

I think PangoCDP should improve their UI and report dashboard for better management. Right now, the tool is open but has a quite technical UI, so a normal CRM or marketer needs time to learn and use it. Review collected by and hosted on G2.com.