NG Nitin G. Enterprise (\> 1000 emp.) 8/5/2020 More Options - - [Respond as PagerDuty](https://www.g2.com/survey_responses/pagerduty-review-4330687/official_response/new) "It has been Great IT Story , Rundeck Tool!!" 4/5 What do you like best about PagerDuty? We have a unique need of automating IT process stuff , touchless deployment , automated and variety of daily use cases which we automate using Rundeck Jobs . This help us run Job remotely on servers and automated fashion . Great tool!!. Lots of supported plugins like Salt , Ansible that we leverage. Review collected by and hosted on G2.com. What do you dislike about PagerDuty? We don't have an easy approval workflow supported in Rundeck which sometimes is issue. We can have integration with Jira or SNOW but not within Rundeck it self. Review collected by and hosted on G2.com. Recommendations to others considering PagerDuty: We have been using Rundeck for sometime and it saves on cost , since there is a lot of automation that you can do . A specific use case for us is deployment of Infra that we do via Rundeck so user who don't have access to actual portal can Orchestrate job using Rundeck. IT automation tasks like running some schedule jobs can be triggered using Rundeck . You can have multiple projects which we can have different permission for different group using Rundeck's Security Policy adminstration . Great tool to have in your automation Stack. Review collected by and hosted on G2.com. What problems is PagerDuty solving and how is that benefiting you? We don't like to provide teams access to Cloud Portal or SSH /RDP access but at the end they need to run some scripts or deployment which we have automated using Rundeck ,,Awesome !!. Review collected by and hosted on G2.com. Show More ![PagerDuty](https://play.vidyard.com/4RfgBptWdMR2LUdv1Jtdnj.jpg "PagerDuty") Rating Updated (8/26/2020) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 948 reviewers think of PagerDuty 4.5 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/pagerduty/reviews)