G2

NG

Nitin G.

Enterprise (> 1000 emp.)

8/5/2020

"It has been Great IT Story , Rundeck Tool!!"

4/5

What do you like best about PagerDuty?

We have a unique need of automating IT process stuff, touchless deployment, automated and variety of daily use cases which we automate using Rundeck Jobs. This helps us run jobs remotely on servers in an automated fashion. Great tool!! Lots of supported plugins like Salt, Ansible that we leverage. Review collected by and hosted on G2.com.

What do you dislike about PagerDuty?

We don't have an easy approval workflow supported in Rundeck which sometimes is an issue. We can have integration with Jira or SNOW but not within Rundeck itself. Review collected by and hosted on G2.com.

Recommendations to others considering PagerDuty:

We have been using Rundeck for some time and it saves on cost, since there is a lot of automation that you can do. A specific use case for us is the deployment of Infra that we do via Rundeck so users who don't have access to the actual portal can orchestrate jobs using Rundeck. IT automation tasks like running some scheduled jobs can be triggered using Rundeck. You can have multiple projects with different permissions for different groups using Rundeck's Security Policy administration. Great tool to have in your automation stack. Review collected by and hosted on G2.com.

What problems is PagerDuty solving and how is that benefiting you?

We don't like to provide teams access to Cloud Portal or SSH/RDP access but at the end they need to run some scripts or deployment which we have automated using Rundeck. Awesome!! Review collected by and hosted on G2.com.