![Rochelle J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rochelle J.")
RJ

Rochelle J.

10/23/2025

"Outstanding Support Resolves Setup Challenges"

5/5

What do you like best about PageFly Page Builder?

I really appreciate PageFly's customer support, specifically the representative named Lucy, who was instrumental in solving the issues I faced with the design on my store's computer and mobile interface. Her ability to understand my vision and execute it precisely how I wanted it on both platforms was impressive, and I am incredibly grateful for her assistance. The software allows me to maintain a professional look for my store, organizing and streamlining my pages to enhance the visual appeal significantly. I find the capability to frequently change and adjust my hero banner on both mobile and computer sides, while maintaining consistency, particularly valuable. The ease of use, once I got the hang of it, along with the reliable 24/7 customer support, makes it an integral tool for my store's online presence. I wouldn't consider replacing PageFly because it simplifies the management and customization of my store's appearance effectively. Additionally, I love that it offers an easy way of adding things and that I don't feel the need to change anything about the PageFly Page Builder since it meets my requirements. Lastly, I am quite satisfied with it, and I would give it a 10 out of 10 and readily recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about PageFly Page Builder?

I find it frustrating that when I adjust something on the computer view using PageFly, it often disrupts the mobile view. This is particularly challenging because I aim for a professional look for my store on both platforms, and repeatedly find misalignments when switching between views. Additionally, the initial setup was a bit difficult due to a lack of understanding of the interface and needing to make adjustments separately for computer and mobile views. It took time to grasp the necessity of clicking on each button to make precise adjustments, which highlights a learning curve that can be daunting for new users. Review collected by and hosted on G2.com.

What problems is PageFly Page Builder solving and how is that benefiting you?

PageFly organizes my store's layout, ensuring a professional look. It offers easy adjustments across devices and supports frequent design changes, all backed by 24/7 customer support that resolves issues efficiently. Review collected by and hosted on G2.com.

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