LE
Lisa E.
Senior Sales Strategist
Business Supplies and Equipment
Mid-Market (51-1000 emp.)
"Keeping our information base current and comprehensive"
What do you like best about PaceKB?
To date, PaceKB has been a great help to reduce our customer support teams workload. This has allowed customers to find the answers independently to our most frequently asked questions (FAQs). Review collected by and hosted on G2.com.
What do you dislike about PaceKB?
Robust analytics and reporting features are lacking in PaceKB. It would be cool if I could track user engagement metrics on search terms and which articles they most likely viewed. Review collected by and hosted on G2.com.