
As a Registered Psychotherapist in private practice, my overall personal experience with Owl has been positive - it has helped streamline my administrative tasks and client scheduling, document organization and storage and video client sessions. The customer service experience has been exceptional - questions and communication have been consistent, timely and friendly/responsive. I appreciate that the Owl Team are focused on responding to customer feedback and implementing improvements. If this trend continues, I anticipate staying with them in the future. Review collected by and hosted on G2.com.
Not enough user friendly options for clients - such as a waitlist option, easier connectivity across audio devices/headphones - some improvements around creating forms would be helpful Review collected by and hosted on G2.com.