
SG
sofia G.
Small-Business (50 or fewer emp.)
"Enhances Customer Interaction, but Needs Improved Reply Functionality"
What do you like best about Ovation?
I use Ovation to respond to Google reviews, which involves using AI to interact with customers and learn the scores of the stores. I find it helpful for managing responses effectively. Review collected by and hosted on G2.com.
What do you dislike about Ovation?
Sometimes, I cannot reply. Review collected by and hosted on G2.com.