# OutboundEngine Reviews **Vendor:** OutboundEngine **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 3.7/5.0 **Total Reviews:** 158 ## About OutboundEngine OutboundEngine helps businesses grow by making online marketing simple and easy for everyone. We create beautiful, high-impact marketing campaigns, deliver them automatically and track engagement to show who’s ready to have a conversation. Our platform strengthens relationships with customers, partners and prospects to uncover more opportunities with less work. ## OutboundEngine Pros & Cons **What users like:** - Users appreciate the **automation efficiency** of OutboundEngine, enhancing reputation management and social media engagement effortlessly. (2 reviews) - Users appreciate the **automation features** of OutboundEngine, which simplify reputation management and enhance social media presence. (1 reviews) - Users value the **automation features** of OutboundEngine, streamlining reputation management and enhancing social media presence. (1 reviews) - Users appreciate the **ease of use** in OutboundEngine, with its quick setup and effective automation features. (1 reviews) - Users appreciate the **easy setup** of OutboundEngine, making it simple to get started with automated features. (1 reviews) - Users value OutboundEngine's **automated email marketing** capabilities, effectively reaching current and prospective clients with ease. (1 reviews) - Implementation Ease (1 reviews) - Users praise the **marketing automation** of OutboundEngine for effectively engaging current clients and targeting new customers. (1 reviews) - Quick Setup (1 reviews) - Review Increase (1 reviews) **What users dislike:** - Users express concerns over the **high pricing** of OutboundEngine and lack of a free trial for new users. (1 reviews) ## OutboundEngine Reviews ### 1. Effortless B2B Outreach, But Lacks Advanced Personalization **Rating:** 3.5/5.0 stars **Reviewed by:** Ninpo A. | IT Project Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2026 **What do you like best about OutboundEngine?** I appreciate how OutboundEngine simplifies scalable, consistent B2B outbound outreach without requiring our team to be email marketing experts. The pre-built, professional email templates are extremely useful for B2B audiences. They're clean, business-appropriate, and easy to customize with our branding, saving us hours on designing campaigns from scratch. This is especially helpful when we need to launch multiple nurture sequences quickly for different industries in the DACH region. The automated drip campaign builder is intuitive and reliable, allowing us to set up multi-touch follow-up sequences in minutes. We can define delays between messages and let the platform run on its own, maintaining steady contact with prospects without manual follow-ups, which was a huge gap for us before. The engagement tracking is straightforward and actionable. We can quickly see who opens, clicks, or revisits content, so we can easily identify warm leads and pass them to sales. The dashboard is simple enough that the entire team can interpret results without extra training. **What do you dislike about OutboundEngine?** One area that could be stronger is advanced personalization and segmentation. The platform supports basic merge tags, but it lacks more dynamic rules that let us tailor content based on industry, company size, past engagement, or local regional preferences (German vs. Austrian vs. Swiss audiences) without workarounds. More flexible conditional content would help us feel less “one-size-fits-all” in our outreach. Second, integration with other martech tools is somewhat basic. We use it alongside our CRM and email marketing platforms, but syncing engagement data, lead scores, and campaign performance often requires manual exports or simpler connections instead of smooth, real-time two-way sync. Deeper native integrations would reduce duplicate data entry and help align sales and marketing more tightly. **What problems is OutboundEngine solving and how is that benefiting you?** OutboundEngine fixes our manual email sending challenges, automates drip campaigns, and improves lead tracking. It centralizes list management and ensures compliant messaging. We get organized campaign tracking and streamlined follow-up workflows, ultimately saving us hours weekly and enhancing our B2B outreach in the DACH region. ### 2. Effortless Social Media Automation for Enhanced Reputation **Rating:** 4.0/5.0 stars **Reviewed by:** Arunodya P. **Reviewed Date:** February 01, 2026 **What do you like best about OutboundEngine?** I like OutboundEngine for its automated reputation management and social media automation. It helps with collecting feedback and converting that feedback into public-facing 5-star reviews. The initial setup was fast and straightforward. **What do you dislike about OutboundEngine?** Relationship focused marketing **What problems is OutboundEngine solving and how is that benefiting you?** I use OutboundEngine for social media automation and content creation. It simplifies reputation management by converting feedback into 5-star reviews and focuses on marketing relationships. ### 3. a good tool in automation of content and E-mail marketing but it’s pricing is very expensive. **Rating:** 3.5/5.0 stars **Reviewed by:** Ahmed M. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2025 **What do you like best about OutboundEngine?** Professional Automated E-mail marketing toolfor current clients and targeted customers, facebook auto nice content for facebook and LinkedIn **What do you dislike about OutboundEngine?** It doesn’t give a free trial for bew users,also it’s pricing is very high **What problems is OutboundEngine solving and how is that benefiting you?** It’ saved time of sending mails for customers it offered professional automated mails, and it automated social media posts ### 4. Outbound Engine Marketing is Not Worth the Money **Rating:** 0.0/5.0 stars **Reviewed by:** Sunny Esther W. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about OutboundEngine?** When I first signed up, I had a dedicated account manager who was great! We spoke every month, she asked what was working and what wasn't. She went through my marketing thoroughly, made suggestions and then before we got off the call, she made sure to calendar our next meeting. **What do you dislike about OutboundEngine?** Once they revamped their business model and got rid of the dedicated account managers it was impossible to connect with anyone. You can only go through "success@outboundengine.com" and never would I receive any emails or phone calls as requested. I finally got a hold of someone in billing after several months of trying and that person agreed to reduce my monthly charge. I still had no contact of anyone ever reaching out to see how I was liking the product. I wasn't. Then I've been trying to cancel for several months and no one calls or emails back. They are just taking the money and running with it. Do not sign up for this company. They will take your money and do the bare minimum. There are months that my FB was not linked and they didn't care and didn't do anything about it except to continue charging me monthly dues. **What problems is OutboundEngine solving and how is that benefiting you?** Did not help. Was not a benefit. At various points, LinkedIn and/or Facebook will disconnect from Outbound. Other than a spam email notifying the user that it's been disconnected, they do nothing to help you or notify you that it's been disconnected, therefore the money you are paying them to promote on those pages is wasted because it's not connected. This so called service is a huge waste of money. ### 5. Can be annoying to returning clients, poor business practices **Rating:** 1.5/5.0 stars **Reviewed by:** Andrew F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about OutboundEngine?** Engagement with visitors to the website and email of any convo afterward **What do you dislike about OutboundEngine?** 1- As a real estate business, clients often return to look at properties. Our best clients were annoyed at having to click off the pop-up every visit. 2- When we canceled, we thought it was over. After months (20) of continued billing, our bookkeeper asked if this was still active. No, it was not. And we should not have been billed. When calling in to double-check our cancellation, we were told that after you "speak with a Solutions Specialist, who will confirm the cancellation or non-renewal via email." The account will be closed... We did not get an email and did not know we needed to look for one. They can see the service was discontinued and will not refund the overbilling. It is theft and poor business practice. **What problems is OutboundEngine solving and how is that benefiting you?** It was of little benefit. Very few engagements were forwarded to us. The annoyance outweighed the benefit. ### 6. Outrageously expensive, customer service is non existent **Rating:** 0.0/5.0 stars **Reviewed by:** Julie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about OutboundEngine?** Newsletters sent on your behalf. Nothing else positive **What do you dislike about OutboundEngine?** Everything else. If you want to spend $600 a month to have newsletters sent and nothing else, this product is for you! when i started, I had an account executive that was super helpful and called me every month to make sure I was utilizing the product and understood all the features. apparently sometime ago, they were acquired by ElM Street Technologies and everything about them has sucked ever since. And i mean EVERYTHING! They told noone about the sale, then raised their price $70 per month without notifying their customers, got rid of their client success managers (also without telling the customer) and don't actually offer the product at the price that they advertize online. Good luck trying to get ANYONE to call you back for any reason! I have tried emailing, calling, etc. I did finally receive a phone call back 8 days after my request, but it was from an anonymous # so i didn't answer. Called right back and no one answers the phone. Called a different line and the girl said she has no idea why they didn't notify us of the change of ownership, cost increase and service and product decrease. She said i am not eligible for the prices online. those are only available for new clients, but there is no fine print stating that on the website. Since she obvously couldn't help me, i asked for a supervisor. She said there is no one available and someone will call me back whenever they have time. I asked if that would be less than 8 days which is how long the last all took and she, of course, didn't know. DO NOT sign up for this company!!! They are beyond horrible and it's rediculously expensive and they make it impossible to cancel! Please don't get burnded like i did. I think they offered a decent product at one point but since aquired by ELM STREET TECHNOLOGY they absolutely suck! **What problems is OutboundEngine solving and how is that benefiting you?** None now. ### 7. Don't do it! Scam company! **Rating:** 0.0/5.0 stars **Reviewed by:** Natascha S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2023 **What do you like best about OutboundEngine?** Absolutely nothing - for real worst company/people ever! Don't sign up, it is a scam! **What do you dislike about OutboundEngine?** They are really good at selling their product, that's a fact. After you sign up, forget about it, Their system is ridiculous, even the first meeting to explain what and how to use it is PURE BS - they do not answer calls, they do not call you back or reply to emails and, they will not cancel your contract - I mean, you can't - they won't speak with you and you have no access to the subscription/settings part. I NEVER had issues before like this, never been scammed like this! WORST COMPANY EVER!!!! **What problems is OutboundEngine solving and how is that benefiting you?** None! zero! They have actually created a problem, making me try to reach out to them and get a subscription cancelation - they are just eating my money. ### 8. Let the facts speak for themselves **Rating:** 0.5/5.0 stars **Reviewed by:** Shane O. | Affiliate Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2023 **What do you like best about OutboundEngine?** Nothing that I like about the product or especially service. **What do you dislike about OutboundEngine?** 3 calls and 5 e-mails left before getting a response 2 weeks after initial request - have requested termination for 3 months, no response. Waste of money **What problems is OutboundEngine solving and how is that benefiting you?** They currently aren't solving any of my problems. ### 9. Product is subpar and Terrible Cancelation Policy **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about OutboundEngine?** Nothing. This company was subpar in every way. Your posts will match everyone else who uses the service for your profession. Honestly you could pay a high school student to exceed their performance for the same price. Customer service is outsourced to overseas, which is fine... however, any help I needed had to be transferred to someone in the states and they took days to call back. Shady business practices and will be reporting them to BBB. Stay away, honestly, there are much better products out there, with better customer service, and if not... they at least don't make it impossible to cancel. **What do you dislike about OutboundEngine?** The products are low quality and and the funnel is confusing for customers. Absolutely abysmal customer service, and even worse cancelation policy. Very scammy feeling. Absolutely do not recommend. **What problems is OutboundEngine solving and how is that benefiting you?** They are an email and social media company. Their service is supposed to help with outbound marketing and staying in front of your clients. It doesn't, and they won't let you cancel. ### 10. Outbound Engine provides very generic content and has a consumer unfriendly termination policy **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about OutboundEngine?** Sounded like it would be easy to use and most important to me, that I could have control over the content **What do you dislike about OutboundEngine?** Turns out you can either use all of their content and add your content to it or you have to create all new content and format it in a program that isn't user friendly **What problems is OutboundEngine solving and how is that benefiting you?** It didn't solve any problems. It created more since I was worried that their generic content was going to be pushed out via my social media accounts. They have a tough cancellation policy which should have clued me in that they know people will want to get out before as soon as they start using it ## OutboundEngine Discussions - [The worst CRM service out there](https://www.g2.com/discussions/51697-the-worst-crm-service-out-there) - 1 comment, 1 upvote - [How can I fully leverage Outbound Engine to get quality leads?](https://www.g2.com/discussions/24610-how-can-i-fully-leverage-outbound-engine-to-get-quality-leads) - 1 comment, 1 upvote - [How do you use OE?](https://www.g2.com/discussions/13563-how-do-you-use-oe) - 1 comment, 1 upvote - [Is OutboundEngine worth it?](https://www.g2.com/discussions/is-outboundengine-worth-it) - 1 comment - [What does OutboundEngine do?](https://www.g2.com/discussions/what-does-outboundengine-do) - 1 comment ## OutboundEngine Pricing - **Essential**: $199 per month - **Value**: $299 per month - **Premium**: $499 per month [View full pricing details](https://www.g2.com/products/outboundengine/pricing) ## OutboundEngine Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Platform Interoperability** - Close Ecosystem API **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Consumer Intelligence** - Customer Feedback - Sentiment Analysis **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Social Functionality** - Social Functionality **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Generative AI** - AI Text Generation **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications ## Top OutboundEngine Alternatives - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,089 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,077 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (13,979 reviews)