What I like best about Otter.ai is how it simplifies meeting documentation by automatically transcribing conversations and capturing important discussion points. It makes it easier to review meeting notes, identify key takeaways, and keep track of action items without having to write everything down manually. This saves time, improves organization, and helps ensure important details aren't missed during meetings. Review collected by and hosted on G2.com.

One downside of Otter.ai is that the transcription isn't always completely accurate, especially when multiple people are speaking or there is background noise. Sometimes, meeting notes may need to be reviewed and edited to ensure all the details are correct. I would also appreciate more flexibility with certain features and usage limits to make it easier to get the most out of the platform. Review collected by and hosted on G2.com.