--- title: Order.co Reviews meta_title: 'Order.co Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 144 reviews by the users' company size, role or industry to find out how Order.co works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 144 scale: '5' date_modified: '2026-07-17' parent_category: name: Procurement url: https://www.g2.com/categories/procurement --- # Order.co Reviews **Vendor:** Order.co (formerly Negotiatus) **Category:** [Purchasing Software](https://www.g2.com/categories/purchasing-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 144 ## About Order.co Order.co is an AI-powered procurement platform that connects purchasing, approvals, payments, and reporting in one intelligent system–so teams can place orders faster, cut manual work, and keep operations running smoothly. Order.co AI automates purchasing decisions, sources products at the best price, and flags risks before they impact your business. Trusted by brands like Dolce & Gabbana, WeWork, [solidcore], and Hugo Boss, Order.co helps hundreds of businesses reduce costs, gain tighter spend control, and free up teams to focus on higher-value work. Manage Every Purchase & Payment in One Place Order.co centralizes purchasing across all your vendors. Teams can shop from a customized catalog, submit orders for approval, and let the platform handle the rest. From logging into vendor sites and placing e-commerce orders on your behalf to generating compliant POs and reconciling invoices, Order.co eliminates manual tasks and ensures that every purchase is compliant, trackable, and on budget. Unlock 5-8% cashback rewards with AI-Powered Sourcing Order.co’s AI sourcing scans thousands of vendor data points — such as pricing, delivery speed, reliability, and more — to identify the best-fit supplier for each purchase automatically. Tap into a network of 40,000+ suppliers, access exclusive discounts, and proactively respond to shifting market conditions like price swings and tariff changes. Most customers save 5–10% in categories like maintenance and office supplies. Simplify Invoice Management & Automate Payments Reduce invoice processing time by over 80% with automated coding, 3-way matching, and reconciliation. Sync directly with QuickBooks Online, Sage Intacct, NetSuite, and more to pay on your terms and close your books faster, with fewer errors. Plus, unlock more float than traditional credit cards or card-based spend management solutions. Control Spend Without Slowing Teams Down Set granular approval workflows and custom budgets by user, location, or GL code. Order.co ensures teams stay compliant, even when ordering from e-commerce sites, while flagging fulfillment risks or delays, suggesting smarter alternatives automatically. Gain Real-Time Spend Insights & Forecast with Confidence Track spend as it happens. Get a real-time view of spend by department, vendor, or location. Evaluate supplier performance and forecast with predictive insights that help your business stay ahead of change. ## Order.co Pros & Cons **What users like:** - Users appreciate the **ease of use** of Order.co, enabling convenient ordering directly from their desks. (54 reviews) - Users highlight the **efficiency** of Order.co, enjoying streamlined operations and quick delivery for improved productivity. (33 reviews) - Users appreciate the **ease of use and flexibility** of Order.co, enhancing operational efficiency and streamlining orders. (24 reviews) - Users value Order.co for its **time-saving efficiency** , making procurement simpler and quicker through a unified platform. (22 reviews) - Users appreciate the **simple interface and excellent customer service** , finding Order.co efficient for streamlined procurement. (20 reviews) - Implementation Ease (20 reviews) - Users value the **user-friendly navigation** of Order.co, enhancing convenience and efficiency in day-to-day operations. (20 reviews) - Users appreciate the **centralized management** of Order.co, which simplifies purchasing and enhances visibility across multiple locations. (19 reviews) - Setup Ease (19 reviews) - Convenience (18 reviews) **What users dislike:** - Users face **supplier issues** with out-of-stock items and vendor limitations, complicating their ordering process and workflow. (17 reviews) - Users experience **inconvenience** when canceling items on Order.co, often facing navigation and reporting challenges. (16 reviews) - Users experience **delays** with support response times, order processing, and adapting to platform updates, which hinder efficiency. (13 reviews) - Users are frustrated by **missing features** like order editing and improved product search options on Order.co. (10 reviews) - Users struggle with **vendor management inefficiencies** , hindering effective order management and complicating the purchasing process. (9 reviews) - Long Waiting Time (8 reviews) - Users often face **ordering issues** with Order.co due to items being out of stock and unclear notifications. (8 reviews) - Purchasing Issues (8 reviews) - Poor Customer Support (7 reviews) - Users experience **update issues** that hinder availability and functionality, impacting the overall experience with Order.co. (7 reviews) ## Order.co Reviews ### 1. Order.co Simplifies Multi-Vendor Purchasing and Delivers Unmatched Support **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha G. | Billing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Order.co?** There are a lot of "best" aspects of Order.co. Firstly, I can have all of my supplies from our many vendors all in one spot, which alone is a great feature. On top of that, Order helps us save money with no effort from me - they have a feature that will shop around for a better price on the same item. The amount of time and effort Order saves us is well worth the yearly fee. Their support team is unmatched, I don't have to worry about handling returns and waiting on the phone with vendors. They reply the same day and explain whatever steps I need to take in order to complete the return. The website itself is very user friendly. I have never had to waste time trying to figure out how to find or use something on the website. Order makes placing my supply orders quick and painless. **What do you dislike about Order.co?** In all honesty, Order.co helps me tremendously and I don't have much to say along the lines of negative feedback. They've been actively updating anything that could be a complaint and are so quick to help if something is not up to standard. The only issues I've had have been minor inconveniences from some features. For example, there was one or two times where Order swapped an item I specifically labeled not to do so for and we received an item that was not correct. I then had to go through the return process and order the correct item again. But since, bringing that to their attention, this has never happened again. I am also having trouble utilizing the apply credits to invoice feature. Again, I can easily resolve it by contacting support and asking them to do it for me, and they get back to me quickly. They are actively working on a fix as well for me. **What problems is Order.co solving and how is that benefiting you?** I used to have to place 15 different orders every week, which was stressful and took so much time away from my job as the biller in my office. Now I can just log in to Order and place one order with everything included. Returns used to be another headache. I had to initiate them myself and keep track of whether a vendor got back to me, and they always made it a hassle to send items back. Order handles the heavy lifting for me and keeps all the information in one place, so I can check a return’s status and find everything I need to complete the return without chasing anyone down. It’s also a relief not having to pay 15 different invoices every month and double-check that they’re correct, that I actually received them, and that returns were processed. With Order, I get one weekly invoice that includes everything, so I only have that single invoice to remember and manage. Order has saved me a ton of time and effort, and even money. As someone whose job title is biller and who’s expected to spend minimal time ordering supplies, that makes a big difference. **Official Response from Bridey Joyce:** > Thank you so much for this detailed review, Samantha! It means a lot to hear how much time, effort, and money Order.co has saved your team, especially cutting 15 separate orders and invoices down to one weekly invoice. We're also glad our support team has made returns easier for you. Thank you for your patience while we get that right, and for such a generous, specific review. ### 2. OrderCo Streamlines Purchasing and Empowers Management **Rating:** 4.0/5.0 stars **Reviewed by:** Floyd K. | Sr. Director Manufacturing and Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Order.co?** OrderCo has centralized our purchasing process throughout our company. The platform has allowed our employees to purchased the items they need without with great confidence. Plus our management team has the ability to see, review and approve all purchases in one platform. The report and payment structure allows our senior management to review spending by department. The credit line allows my company additional purchasing flexibility **What do you dislike about Order.co?** There is a 2nd step verification process is till a problem. Plus, for new projects that require CAD files and Drawings for vendors needs to be setup for a smoother transition. Virtual card payments are not being automatically updated on backorders **What problems is Order.co solving and how is that benefiting you?** Since we started using the OrderCo platform, our company has increased productivity by over 70%. The entire staff can now order products. This allows management to utilize the team in other aspects of the business. Plus, financial controls for the entire process is smoother and a lot easier to monitor. **Official Response from Bridey Joyce:** > Thank you, Floyd, for such a detailed review! We're thrilled to hear Order.co has helped centralize purchasing, given your management team clear visibility into approvals and spending, and contributed to a 50%+ productivity increase, that's fantastic to hear. We also want to acknowledge each point you raised: the two-step verification flow, smoother setup for projects needing CAD files and drawings, and virtual card updates not reflecting automatically on backorders. All three are being shared with our product team as areas to improve. Thank you for the specific, constructive feedback, it genuinely helps us prioritize. ### 3. Unmatched Convenience and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher F. | National Maintenance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Order.co?** The platform is incredibly intuitive and easy to use. I get clear status updates on all my orders, the catalogue grows as I build it, and the customer service team reaches out promptly whenever I have questions that need answering. We’ve used other ordering platforms and found them much more difficult to navigate. Order.co keeps things simple and lets me move on with my day. The savings offered through substitutions are phenomenal. **What do you dislike about Order.co?** I have not yet found anything to complain about after the past 3 years of using Order.co **What problems is Order.co solving and how is that benefiting you?** The biggest problem solved by order.co is coordinating accounts with different online vendors. With order.co I dont have to worry about establishing accounts with each vendor we use. **Official Response from Allison Reich:** > Hi Christopher! Thank you for sharing your experience! We’re thrilled Order.co has made managing multiple vendors easier and that our platform and support team have been helpful over the past three years. We appreciate your continued support and feedback! ### 4. Streamlined Ordering with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Monique B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Order.co?** I like that Order.co allows us to order essentials for our business and synchronize with the marketplace, so everything flows through one platform. It's great for the management team and for our accounting team because all of our operative budget related to essentials and marketplace items live in one place. I appreciate the ways it helps control costs by allowing us to set a budget cap before approval, preventing managers from going over budget. This feature also helps managers understand their spending practices better, as they can identify where they continually hit a spending ceiling. Additionally, the process is seamless and clear, and the customer support and account management team are really great, timely, and responsive. I definitely get my investment's worth. **What do you dislike about Order.co?** I find all of the reporting systems a little bit heavy loaded. The way the information is laid out can be exhausting, and it's missing that intuitive perspective. When I want to look at my reports and understand my spending habits or when I try to pull something for accounting or look at the forecast for expenditures, it's just a bit exhausting. **What problems is Order.co solving and how is that benefiting you?** I use Order.co to streamline ordering essentials through one platform, helping our management and accounting teams manage budgets better. It also allows us to control costs by setting approval caps, promoting better spending practices. **Official Response from Allison Reich:** > Hi Monique! Thank you so much for the thoughtful and detailed review. We’re thrilled to hear how much value you’re getting from the platform — especially around controlling spending and seamless vendor integrations. It’s great to know these features are supporting your team’s operations. Regarding analytics, we appreciate you sharing your perspective. While many customers find the flexibility helpful, we understand how it can feel overwhelming at times. If you’re open to it, we’d love for you to reach out to your account manager to share more detail. Your feedback is incredibly valuable, and our product team would be excited to hear your thoughts and explore ways to incorporate them. Thanks again for your support and partnership! ### 5. One-Stop Shop to order from multiple vendors at once **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle C. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Order.co?** What I like most about Order.co is that I have access to my order history, which is really helpful if I ever need to look back to see things that I ordered. I also appreciate being able to get assistance when I need help tracking something down, and their customer service will reach out to the vendors for me if there is an issue or if I need to do a brief return on something. **What do you dislike about Order.co?** I wish I could submit my order directly from our software as I feel like it's a lot of work for me to do it in both places, especially if I have a lot of items to order. **What problems is Order.co solving and how is that benefiting you?** I find Order.co is a one-stop shop for all vendors and sites, letting me place multiple orders without jumping around. Setup was easy with corporate training, and I was able to use it next time on my own without issues. **Official Response from Bridey Joyce:** > Thank you, Michelle! We're glad your order history and our support team's help with vendor tracking and returns have been useful. We'd love to learn more about your process and request to submit orders directly from your other software - feel free to contact your account manager with this feedback, and we can explore a workaround! ### 6. Exceptional Procurement Platform with Room for Checkout Enhancements **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole K. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Order.co?** I use Order.co as the company's main procurement platform and appreciate how it helps maintain a structured catalog of offerings for our stores, and helping us save money by gaining the lowest costs possible. The platform's ability to run reports is great and ensures we stay within budget. I love the visibility and transparency it offers both for the admins and the local store teams. It helps us manage budgets closely while ensuring the teams have what they need to be successful. The initial setup was pretty easy as well. **What do you dislike about Order.co?** Order.co makes update to the UI, not terribly often, but when they do it always impacts the ease of use, especially recent updates to the checkout screen where our company has to use several sections to take notes for vendors. It is hard when everything was working really well for our stores and the teams who order, and then overnight it changes. It requires the admin team to stop and have to hold a training so they understand what to do. It can be very hard to get these scheduled and trained in a quick timeframe during busy times. **What problems is Order.co solving and how is that benefiting you?** Order.co helps us maintain a structured catalog and get the lowest costs possible. We love the visibility and transparency it provides, aiding us in managing budgets and ensuring store success. **Official Response from Bridey Joyce:** > Thank you, Nicole! We're glad Order.co is helping you maintain a structured catalog, control costs, and keep visibility across your teams and stores. We hear you on the checkout UI change landing without enough lead time for training. Major changes typically come with a walkthrough or update ahead of time in the customer newsletter, and if that didn't reach your admin team the way it should have, we want to close that gap. One way to help with that: we'd love to have you join our user council, where you'd get early visibility into upcoming changes, a chance to preview and weigh in before they roll out, and a direct line to share what kind of communication and lead time would actually work for your team. If you'd be interested, please reach out to your account manager and they can get you set up. Thank you for the detailed, constructive feedback, we'll pass it along to our product team either way. ### 7. Unmatched Flexibility and Customization for Our Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Michael L. | Operations, North America, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Order.co?** I really appreciate their flexibility and their ability to customize the product to fit our needs. The implementation was extremely easy, and customer support met our unique requirements. Our stores use the platform every day, and it’s super easy to use—if you know how to shop on a webpage, you know how to use Order.co. **What do you dislike about Order.co?** Order.co is very through with their product and there isnt much to note about dislikes. **What problems is Order.co solving and how is that benefiting you?** The platform is able to customize a catalogue for our locations to keep them focused on only ordering what is needed in their stores and not getting lost in the millions of different items available in that category. Also the ability to use the digital Credit Cards has been extremly helpful to increase productivity in our stores as well as keep a strict budget. **Official Response from Allison Reich:** > Hi Michael! Thank you for sharing your experience! We’re glad to hear that Order.co’s flexibility, ease of use, and customizable catalog have been valuable for your stores. It’s great to know that digital credit cards and tailored workflows are helping your teams stay productive and on budget. We appreciate your feedback and are thrilled that the platform is making a real difference in your daily operations. ### 8. Smooth, Professional Implementation with a Highly Responsive Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Order.co?** We had a great experience with the implementation process. The team was incredibly responsive, efficient and clearly knowledgeable about what our company needed from the start. Any questions or adjustments were handled promptly. Overall, a very smooth process and professionally executed. **What do you dislike about Order.co?** Downside can sometimes be the order delivery time. For example, for an order placed with multiple vendors, it seems as though an issue with one of the vendors items will hold up the entire order. **What problems is Order.co solving and how is that benefiting you?** We would go to multiple vendor websites to place our supply orders for 12 different locations. Having a catalog available on one website with products available from all of our vendors has been a huge time saver for our supply ordering process and will be a huge asset as we continue to grow in our locations. ### 9. Easy to Use, Budget-Friendly, and Backed by Superb Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Ralph H. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Order.co?** Very easy to use. Setting your favorites makes it simple to re-order. I love how the budgeting feature helps you stay on track and not overspend. The pricing is very competitive, if not better. Customer service has been superb whenever I’ve had an issue. **What do you dislike about Order.co?** The only thing I can think of is returning material that came in damaged or wrong. Had a hard time finding that page a couple of times. **What problems is Order.co solving and how is that benefiting you?** Wrong product or damaged are the only problems I had some far. Customer service responded immediately and were able help. **Official Response from Bridey Joyce:** > Thank you, Ralph! We're glad the favorites feature, budgeting tools, pricing, and our support team have been working well for you. In regards to finding the return page, here's a step-by-step guide on how to find it. Perhaps you can bookmark this for easy reference: https://ordercompany.zendesk.com/hc/en-us/articles/360002552493-Customer-Support-Returns-Delivery-Issues-and-more Thanks again for the detailed review! ### 10. Order.co Makes Ordering Easy and Cost Insights Clear with AI **Rating:** 5.0/5.0 stars **Reviewed by:** Bobby R. | Supply Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Order.co?** I love the Order.co platform and the following are some reasons why. Its easy to upload products into my catalog. Its fast and easy to search for any product to order it. I love the new AI feature. It has really helped me to understand what im ordering, how often im ordering it, and how much the company has spent all year on the product. I'm learning where i can cut costs and help save my company a lot of money. I am able to view all of the people who are spending for the company, and what they are spending. I am able to view all my invoices in one place and pay them with ease. The platform has made my job a lot less stressful. Thank you. **What do you dislike about Order.co?** There really isn’t much that I dislike about this platform. It can be stressful at times when there’s a two-week delivery window, especially since I’m ordering a lot of things from different vendors. The products are needed within a few days, but there is nothing in my control after the order is sent. **What problems is Order.co solving and how is that benefiting you?** Order has helped the business solve unexplained orders, unexpected financial problems, and it has helped us build a strong relationship with Order.co and the people who work there. ## Order.co Discussions - [Does Negotiatus integrate with ERP systems?](https://www.g2.com/discussions/does-negotiatus-integrate-with-erp-systems) - 1 comment, 1 upvote - [How do payments work inside of Negotiatus?](https://www.g2.com/discussions/how-do-payments-work-inside-of-negotiatus) - 1 comment, 1 upvote - [How long does it take to implement Negotiatus?](https://www.g2.com/discussions/how-long-does-it-take-to-implement-negotiatus) - 1 comment, 1 upvote - [Does Negotiatus provide better pricing on products?](https://www.g2.com/discussions/does-negotiatus-provide-better-pricing-on-products) - 1 comment, 1 upvote - [Can Negotiatus help my accounting team with AP processes?](https://www.g2.com/discussions/can-negotiatus-help-my-accounting-team-with-ap-processes) - 1 comment, 1 upvote - [View Order.co pricing details and edition comparison](https://www.g2.com/products/order-co/reviews/order-co-review-4798867?section=pricing&secure%5Bexpires_at%5D=2026-07-17+21%3A09%3A29+-0500&secure%5Bsession_id%5D=1f5043fa-44ed-4b98-abae-38350191c119&secure%5Btoken%5D=2227843c23b1519b9ce1597f372008b532d4a85dbb87ac41115866759f7ce3ed&format=llm_user) ## Order.co Integrations - [Azure](https://www.g2.com/products/hopem-azure/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Ping Identity](https://www.g2.com/products/ping-identity/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Workday Compensation](https://www.g2.com/products/workday-compensation/reviews) - [Workday Financial Management](https://www.g2.com/products/workday-financial-management/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Workday Spend Management](https://www.g2.com/products/workday-spend-management/reviews) - [Workday Strategic Sourcing](https://www.g2.com/products/workday-strategic-sourcing/reviews) - [Zenoti](https://www.g2.com/products/zenoti/reviews) ## Order.co Features **Setup** - Approvals - Alignment **Planning** - Processes - Contracts - Content - Requisition **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Digital Invoices - Recurring Invoices **Management** - Approval - Communication - Documents - Receipt of Goods **Supplier Marketplace** - Library - Categorization - Data Management **Purchase Requisition and Approval Workflow - Procurement Orchestration** - Notifcations - Workflows - Purchase Orders **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Vendor Management** - Decision Making **Revenue Recognition** - Usage Tracking - Deferred Revenue - Revenue Accrual **Performance** - KPIs - Benchmarks - Forecasting - Savings **Execution** - Sourcing - Purchasing - Invoicing **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Planning** - Processses - Content - Requisition **Contract Management** - Compliance - Revenue - Negotiations **Supplier Management - Procurement Orchestration** - Tracking - Onboarding - Database **Analytics** - Visibility - Performance - Spend **Analytics** - Due Dates - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Invoice Management** - Capture - Supplier Portal - Repository **Payment Cards** - Recurring Virtual **Data Collection** - Spend - Compliance Reports - Savings **Spend Management - Procurement Orchestration** - Analysis - Visibility **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Reporting** - Real time - Multiple Views - Export - Budgets **Project Management** - Dashboard - Repository - Lifecycle **Compliance and Risk Management - Procurement Orchestration** - Risk Assessment - Compliance - Audits **Agentic AI - Procure to Pay** - Multi-step Planning **Execution** - Sourcing - Purchasing - Invoicing **Payments** - Vendor - Recurring - ACH **Workflow Automation - Procurement Orchestration** - Routing - Configuration - Approvals **Agentic AI - Strategic Sourcing** - Multi-step Planning - Cross-system Integration - Adaptive Learning **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **Fraud & Risk Management** - Unique Cards - Controls **Agentic AI - Procurement Orchestration** - Autonomous Task Execution **Agentic AI - Spend Management** - Proactive Assistance **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making **Risk** - Analysis - Identification - Scoring **Recovery** - Recoup - Reporting **Audit** - Filters - Post Audits - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Order.co Alternatives - [Procurify](https://www.g2.com/products/procurify/reviews) - 4.6/5.0 (389 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews) - [Ramp](https://www.g2.com/products/ramp-financial-ramp/reviews) - 4.8/5.0 (2,452 reviews)