G2

Sam S.

CEO

Small-Business (50 or fewer emp.)

2/25/2024

"Excellent billing-as-a-service platform"

5/5

What do you like best about Orb?

- We have better agiility and flexibility with our pricing in market and in enterprise deals because we know we can easily handle changes to our pricing model in Orb.

- Orb is the source of truth for all of our invoicing. It makes it easy to understand which invoices are still outstanding for accounts receivable operations.

- The Orb team is fantastic. They respond quickly to feature requests and support questions.

- We use Orb daily to check on usage bills and to create new subscriptions for enterprise customers. It was easy to initially integrate and ongoing implementation is a breeze. Review collected by and hosted on G2.com.

What do you dislike about Orb?

- When we first connected to QBO there were a few hurdles to overcome. This was more a function of QBO usability. The Orb team was great and helped us through those. Review collected by and hosted on G2.com.

What problems is Orb solving and how is that benefiting you?

Orb helps us manage our billing infrastructure, it is the source of truth for all of our invoices, and we use it to run accounts receiveable. Without Orb we'd be doing this in-house on top of Stripe, and it'd be much harder for us to manage billing changes and to create new subscriptions for our customers. Review collected by and hosted on G2.com.