G2

Verified User in Pharmaceuticals

Small-Business (50 or fewer emp.)

11/10/2023

"Optum Rx is Efficiency and Ease"

4.5/5

What do you like best about Optum Advisory Services?

I am closely associated with someone who has been using OptumRx for managing their prescription benefits, and overall, their experience has been positive. The convenience of their online platform for ordering refills and tracking shipments has made the prescription process more efficient.

One of the standout features is the user-friendly website, which provides easy navigation to find medication details, order history, and cost information. The option to receive notifications about order status and shipping updates is a helpful addition, ensuring awareness of the status of prescriptions. Review collected by and hosted on G2.com.

What do you dislike about Optum Advisory Services?

However, like any service, there's always room for improvement. Occasionally, there were delays in processing and shipping, but these instances were infrequent and usually promptly resolved after contacting customer support. Review collected by and hosted on G2.com.

What problems is Optum Advisory Services solving and how is that benefiting you?

OptumRx solves the challenges of managing prescriptions by offering a centralized online platform. It streamlines the process of ordering refills, tracking shipments, and understanding medication costs. This convenience saves time, enhances cost transparency, and ensures timely fulfillment of prescriptions, contributing to improved medication adherence. Responsive customer service addresses inquiries promptly, making the overall prescription management experience efficient and user-friendly. Review collected by and hosted on G2.com.