They’ve implemented points-based ranking in a really simple, intuitive way, which I didn’t find in the other tools I checked out. Points-ranking was really key for us, as for a previous poll in a different tool we found it quite hard to create some clear results due too not having the point ranking option.

The UI is pretty straightforward when it comes to creating a poll and making changes, and the analysis suite already covered most of the questions we wanted answered. For further analysis exporting (or even linking) to for instance Google sheets is just a couple of clicks. They also have some more advanced models for segmentation and clustering already build in.

Both creating the poll and answering it were without any noticeable delay.

Their pricing would be to steep for a single poll by our not-for-profit choir, but seems pretty compelling for professional use within bigger organizations. Their support was very good and prompt; and they kept track of progress and asked proactively how things were working out based on the time schedule I originally shared with them. As couple of small question I ran into were fully answered almost immediately. Review collected by and hosted on G2.com.

Pricing might be steep, but that totally depends on you scenario of course. For our single poll use case it would have been too steep if not for Daniel granting us a single poll for enough respondents.

For bigger companies sending multiple polls a month or with larger respondent groups it should be fine. Review collected by and hosted on G2.com.